On-site Preventive Maintenance, Inspection, and Emergency Repair of Gov't Owned Applied Biosystems Instruments

The National Institutes of Health is soliciting contractual support to provide On-Site Preventive Maintenance, inspection and Emergency Repair of Government-Owned Applied Biosystems Instruments. This product is comercially available. The contractor shall provide on-site preventive maintenance, inspection and emergency repair of government-owned Applied Biosystems (AB) instruments in accordance with the salient characteristics listed. (1) The contractor shall perform preventive maintenance in sufficient detail and frequency to ensure the capability and availability of the AB Applied Biosystems Laboratory Instruments. (2) The contractor shall perform preventive maintenance calls which shall consist of, but shall not be limited to inspection, examination of all functioning parts, throrough cleaning, proper lubrication, replacement or repair of worn or unserviceable parts, adjustment and calibration made with the expressed intent of maintaining the instrument(s) to the manufacturer's original specifications. (3) The contractor shall respond to emergency repair calls from NIH users. The contractor's response shall include but shall not be limited to the inspection and restoration of each instrument to its original specified operating parameters in 24 consecutive hours, not to exceed 48 hours, excluding weekends and Federal holidays, after an emergency call has been placed. (4) The contractor shall remotely and proactively track critical system parameters over the internet and identify potential instrument problems before they affect NIH laboratory's efficiency. (5) All labor and travel fees shall be included for instrument repair and planned maintenance. (6) The contractor shall provide immediate telephone and email access to trained engineer instrument technical support. (7) The contractor shall provide priority telephone and email access to instrument application technical support. (8) t he contractor shall provide relocation services for all instruments covered by the contract. (9) the contractor shall provide engineers that have the expertise to meet the support requirements of all designated current and future AB Applied Biosystems instruments and technologies that NIH may acquire. The Contractor/Service Engineer must be authorized to perform preventive maintenance and service calls on the Applied Biosystems instruments. The contractor shall only employ tools, instruments, test apparatus, methodologies, techniques, and practices approved for use with the instrument by the manufacturer. The service protocols and instrument specifications shall be adhered to at all times. The period of performance of this contract shall be for a one 12 month basic period and four 12 month option periods. This is a competitive procurement using full and open competition. The contract will be a firm fixed-price, indefinite delivery, requirements type. The North American Industry Classification System (NAICS) for this requirement is 811219, Other Electronic and Precision Equipment Repair and Maintenance, with a size standard of $6.5M. Proposals may be addressed to the following address: National Institutes of Health, Office of Acquisitions- OLAO, 6011 Executive Blvd., Room 537C ATTN: Susan Apter, Bethesda, MD 20892-7663. NOTE: When hand delivering or using courier services you MUST use Rockville, MD 20852. Facsimiles of the proposal will not be accepted. The solicitation wil be issued on or about 20 calendar days after publication with closing date 15 days after issue date.