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On-Site Technical Support and Emergency Response Services

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Federal

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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The contract involves providing on-demand, on-site technical support and emergency repair services for Parata ATP 2 pill packaging units and unit-dose verification systems. The contractor is responsible for responding promptly to trouble calls and ensuring minimal downtime of the equipment by adhering to specified response times. Services are required to be available during extended hours to maintain continuous operation and support the needs of the client. This subcontract is managed by the Department of Veterans Affairs through the 245-NETWORK Contract Office 5 and is performed in Baltimore, Maryland, with the postal code 21201. The scope emphasizes rapid emergency repair capabilities and consistent technical support to uphold reliable functioning of pharmaceutical packaging and verification systems critical to healthcare operations.

General Info

On-site technical support and emergency repair for Parata ATP 2 units at Baltimore VA, rapid response required.

Agency

Department Of Veterans Affairs → 245-NETWORK Contract Office 5 (36C245)

NAICS

811211 - Consumer Electronics Repair and Maintenance

Place of Performance

Baltimore, MD, 21201

Set-Aside

NONE

Documents

This scope was carved out of 36C24526Q0213.

The full solicitation package (2 documents), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

J065--03/06/2026 to 03/05/2027 UCD 03/2031 | VISN Parata Pill Packg | 482C60023 | AWARD NOTICE | BASE PLUS FOUR OPTION YRS

AI Contract Breakdown

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Timeline

PostedMar 4

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Organization & Contact Information

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AgencyDepartment Of Veterans Affairs → 245-NETWORK Contract Office 5 (36C245)

ContactsNo contacts available

OfficeN/A

Organization / AgencyDepartment Of Veterans Affairs → 245-NETWORK Contract Office 5 (36C245)

Office AddressN/A

ContactsNo contact information available

Full Description

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Provide on-demand, on-site technical support for Parata ATP 2 pill packaging units and unit-dose verification systems, including emergency repairs, response to trouble calls, and ensuring minimal downtime with adherence to specified response times and availability during extended hours.

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