On-Site User Training & Change Management

The contract seeks a subcontractor to deliver on-site user training and change management support tailored to court staff and legal personnel as part of the implementation of a new system. The scope includes developing and providing role-based training programs designed to ensuring effective adoption and proficiency among users across different functions within the court system. Change management support will be critical to guiding personnel through operational transitions, addressing resistance, and fostering a culture of acceptance and utilization of the new platform. Training must be conducted on-site in Washington, D.C. with a specific focus on practical, hands-on instruction aligned with daily judicial workflows. The solicitation was posted on May 1, 2026, and responses are due by May 15, 2026, at 3:00 PM Eastern Time. The North American Industry Classification System code associated with the contract is 611430, indicating it relates to other schools and instruction services, suggesting the work involves educational and instructional delivery rather than traditional IT development. The contracting entity is the District of Columbia Courts, and all activities must be performed at their primary location in Washington, D.C., with a zip code of 20001.