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Ongoing Network Operations and NOC Support

Active

Federal

Response Deadline08/10/2026, 12:00:00 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

AI Contract Overview

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The contract outlines ongoing network operations and NOC support services for the US Embassy in Lilongwe, requiring continuous 24x7 monitoring of the internet circuit with strict incident response protocols, including a one-hour response time and four-hour resolution deadline for Priority 1 issues. The scope encompasses comprehensive performance reporting and adherence to agreed SLA benchmarks to ensure uninterrupted connectivity and operational reliability. Services are to be delivered in support of critical diplomatic functions and must meet the highest standards of network stability and responsiveness. This subcontract, classified under NAICS code 541512, is open for response until August 10, 2026, and is positioned for performance at the embassy’s location in Lilongwe. The Department of State is the sponsoring agency, and the work is essential to maintaining secure and efficient communications infrastructure for US government operations abroad. While specific financial details or staffing requirements are not provided, the terms emphasize rigorous service levels and real-time operational oversight to safeguard mission-critical network functions.

General Info

24x7 network monitoring and NOC support for US Embassy Lilongwe with 1-hour response and 4-hour resolution for Priority 1 incidents.

Agency

Department Of State → US Embassy LilongweView Agency

NAICS

541512 - Computer Systems Design ServicesView NAICS

Place of Performance

Lilongwe, MW-LI, MWI

Set-Aside

NONE

Documents

(0)

No documents available

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No contract breakdown available.

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Timeline

PostedJul 23

subcontract

Response DeadlineAug 10

Submission deadline

Response Deadline

08/10/2026, 12:00:00 PM UTCin 12 days

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Organization & Contact Information

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AgencyDepartment Of State → US Embassy Lilongwe

ContactsNo contacts available

OfficeN/A

Organization / Agency

Department Of State → US Embassy Lilongwe

View Agency Profile

Office AddressN/A

ContactsNo contact information available

Full Description

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Provide 24x7 NOC monitoring, incident response, performance reporting, and SLA compliance for the internet circuit, including one-hour ticket response and four-hour resolution for Priority 1 issues.

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