Online Auction Services

Solicitation RFP# 3161-27 is issued by the New Hampshire Department of Administrative Services to secure a vendor to fully operate the online auction segment of New Hampshire State and Federal Surplus. The selected vendor will be responsible for the end-to-end auction process, including cataloging items, photography, writing descriptions, operating the auction platform, marketing, and collecting payments. The contract term is for five years, with a possible two-year extension upon mutual agreement and approval by the Governor and Executive Council. A key requirement is that the vendor must maintain PCI-DSS Level 1 compliance and provide an annual Attestation of Compliance to the State. The State will not be billed for any services; instead, the vendor is compensated through bidder premiums and credit card fees, and must remit all net auction proceeds to the State. Award selection is based on a 100-point scale, with the highest weight placed on the premium and fee proposal (50 points), followed by system functionality (25 points), and experience (20 points total). The vendor must assign a dedicated account representative capable of responding to inquiries within 24 hours and must begin preparing items for auction within five business days of notification. Proposals are due by December 2, 2026, and must not exceed 20 pages.