Onsite Technical Support & Maintenance Services

The contract requires provision of Tier 1–2 technical support, preventive maintenance, and emergency repairs for deployed CT, AIT, and BRT systems across multiple operational locations. Services must be delivered on-site to ensure continuous functionality and rapid resolution of system issues, with a focus on minimizing downtime and maintaining operational readiness. The work spans a broad range of technical tasks including troubleshooting, calibration, component replacement, and system upgrades as needed to support mission-critical security technologies. This is a subcontract under the Department of Homeland Security’s Security Technology division, classified under NAICS code 811212 for electronic equipment repair and maintenance. The contract was posted on July 1, 2026, and performance is expected to occur at various unspecified sites without a fixed central location. There is no set-aside designation, and the contract does not include specific geographic boundaries or point of contact details. All work must adhere to the operational requirements of federal security infrastructure, with an emphasis on reliability, response time, and compliance with established technical protocols.