Onsite Training and User Support

The contract involves providing onsite training and user support for medical and IT personnel on the IMPAX and PACS systems, with responsibilities encompassing the development of training materials and ongoing assistance after system deployment. The work is structured as a subcontract under the Department of Defense’s Defense Logistics Agency, targeting staff who require hands-on guidance to effectively utilize these critical imaging and information systems in clinical and technical environments. Training must be tailored to both medical and technical users, ensuring comprehension across varying levels of technical expertise and job functions. The contract is classified under NAICS code 611430, which pertains to other professional and technical training, and is scheduled to be active as of August 5, 2026. While specific location details are not provided, the work is expected to occur at facilities operated by or on behalf of the Department of Defense, with performance requirements tied directly to system implementation timelines. Post-deployment support is essential, indicating a long-term commitment to user adoption, troubleshooting, and system optimization beyond initial instruction. The contract does not specify a set-aside category, suggesting it is open to general competition among qualified subcontractors.