Operations Maintenance & Support Services - PPSB

Solicitation B2728034 seeks a contractor to provide comprehensive 24x7x365 turnkey Operations Maintenance and Support (OM&S) services for the Philadelphia Public Service Building located at 400 N. Broad Street, with limited services required for City Hall. The scope of work includes managing an On Site Service Force and overseeing subcontractors for security and janitorial services. The selected provider must establish full operational control by January 1, 2027, utilizing specific software systems including CMMS, Lenel, and Building Automated Systems. Key performance requirements include the implementation of a Total Quality Management Program, adherence to strict system reliability standards such as 99.9% uptime, and compliance with Pennsylvania and City licensing for all trades. Proposals will be evaluated based on Management and Understanding (15%), a Small and Local Business Plan (10%), and Local Impact Certification (5%). The contract mandates strict adherence to the Philadelphia 21st Century Minimum Wage and Benefits Standard, prevailing wage rates, and the Buy American Steel Act. Contractors must provide performance and payment bonds, maintain specific insurance coverages, and ensure personnel are trained in CPR, First Aid, and facility safety. All proposals must be submitted electronically via PHLContracts, including a five-year cost summary and a labor rate cost schedule, with a total page limit of 500 pages.