OpSTAR Learning Management System and Support Services

The OpSTAR contract focuses on delivering and maintaining a mission-critical electronic web portal designed for U.S. Customs and Border Protection's Air and Marine Operations agents. This portal integrates essential functions such as electronic training records, operator designations, computer-based training courses, and critical safety and risk management tools to ensure agents can operate aircraft and vessels safely and effectively. The contract encompasses a broad range of services including technical writing, course development, audio and video support, classroom instructor assistance, multimedia creation, training scheduling and logistics, course accreditation management, and helpdesk support. Procured through GSA Schedule holders, the contract supports the Department of Homeland Security’s Customs and Border Protection located in Oklahoma City, Oklahoma. It aligns with NAICS code 611430, which covers professional and management development training. The contract maintains a comprehensive approach to training and operational safety, emphasizing continual updates and support for the application suite housed within the portal. Key contacts for this contract include Steven Max and Andrew Van Sickle, with David Harrod serving as the Small Business Specialist, ensuring the inclusion of small business considerations throughout contract execution.