Organizational Process and Governance Design Services

The contract seeks to enhance and streamline the Centers for Medicare and Medicaid Services’ organizational processes and governance frameworks for managing cyber threats across the enterprise. It aims to accelerate the evolution and integration of threat management capabilities to address the rising volume, severity, and complexity of adversarial attacks targeting CMS and the broader healthcare infrastructure. The effort will align security protocols with all affected business operations to ensure a coordinated, effective response that minimizes harm to personnel, systems, and critical healthcare services. Services under this contract will focus on designing robust process structures and governance models that enable proactive threat detection, rapid incident response, and continuous adaptation to emerging cyber risks. The work will be led by the Centers for Medicare and Medicaid Services, with Douglas Nock as the Program Point of Contact and Yadira Kelly as the Contracting Officer. The contract is forecasted to be issued under NAICS code 541611, which covers management consulting services, indicating a strategic, high-level advisory and design focus rather than implementation or technical execution. The anticipated performance location and specific place of work are not specified, allowing potential flexibility in how the work is delivered.