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Outsource of Service Areas for Section 8 Housing Choice Voucher Program

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27-P-01MCState & Local

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Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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The County of Volusia is soliciting proposals for the outsourcing of specific service areas to support the Housing Choice Voucher (Section 8) Program, which currently administers 332 vouchers in Volusia County, Florida. The scope of work includes case management, call center services, waiting list management, technical assistance, and other related services. Case management and call center services are requested for immediate implementation, while other service areas will be utilized on an as-needed basis. Key responsibilities for case management include scheduling annual reviews, verifying household income and composition, and generating Housing Assistance Payments contracts and lease addendums. All operations must comply with U.S. Department of Housing and Urban Development (HUD) requirements, with specific experience mandates requiring staff to have at least one year and supervisors to have at least five years of HCV program experience. Proposals will be evaluated primarily on the technical approach, which accounts for 35% of the total score, focusing on the contractor's understanding of requirements and their methodology. The selected contractor must provide a realistic transition timeline within a 60-day start-up period and adhere to strict confidentiality and safety standards. Applicants must provide a firm profile, legal entity documentation, a current W-9, and a Sunbiz report for Florida-based businesses. The solicitation requires certifications regarding debarment, suspension, and compliance with Florida statutes regarding the boycott of Israel. Responses must be submitted via the OpenGov Procurement portal by the December 9, 2026, deadline.

General Info

Volusia County seeks proposals to outsource Section 8 Housing Choice Voucher program services.

Agency

Florida → Community Assistance

NAICS

925110 - Administration of Housing Programs

Place of Performance

FL, USA

Set-Aside

NONE

Documents

1
PDF, High priority: read this firstrfp
High

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Timeline

PhaseSolicitation
Posted

Solicitation

Response Deadline

Submission deadline

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Organization & Contact Information

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AgencyFlorida → Community Assistance
Contacts2 people available
OfficeDeLand, FL, 32720, USA
Organization / AgencyFlorida → Community Assistance
Office AddressDeLand, FL, 32720, USA
Contacts
Carmen HallDirector
contact@example.gov
+1 (555) 000-0000
Meghan ChestnutSenior Procurement Analyst
contact@example.gov
+1 (555) 000-0000

Interested Companies (2)

Legal Construction
SRS DistributionOrlando, FL

Full Description

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The County of Volusia is soliciting responses for outsourcing of specific service areas required to support the Housing Choice Voucher (Section 8) Program operations in Volusia County, Florida. Volusia County Section 8 administers 332 vouchers in the service area of Volusia County, Florida. The housing authority is looking to outsource the following service areas that encompass Case Management, Call Center Services, Waiting List Management, other services, and Technical Assistance. It is anticipated that service areas for Case Management and Call Center Services will be requested immediately. Other service areas will be requested on an as needed basis and not necessarily the whole length of the contract award period.

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