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Patient Flow and Queue Management System - Crownpoint Healthcare Facility

Active
75H7126Q00216Federal

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

AI Contract Overview

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The Indian Health Service Navajo Area is seeking a commercially available Patient Flow and Queue Management System for the Crownpoint Healthcare Facility Pharmacy Department. The requirement specifies the ACF Technologies Q-Flow brand or an equivalent solution that provides a fully operational system including software, licensing, hardware, installation, and ongoing technical support. Key functionalities must include virtual queuing, patient check-in, appointment management, digital signage, and administrative reporting, all operating as a standalone application within the facility network while adhering to strict cybersecurity and performance standards. This acquisition is designated as a Total Small Business Set-Aside under NAICS code 541519. The contract structure consists of a 12-month base period followed by four one-year option periods. Interested parties must submit quotations by September 8, 2026, ensuring that any proposed equal products meet all salient characteristics identified in the solicitation.

General Info

IHS Navajo Area seeks a patient flow system for Crownpoint Healthcare Facility Pharmacy.

Agency

Department Of Health And Human Services → Navajo Area Indian Health SvcView Agency

NAICS

541519 - Other Computer Related ServicesView NAICS

Place of Performance

Crownpoint, NM, 87313, USA

Set-Aside

SBA

Documents

(1)

Sol_75H71026Q00216.pdf

PDF

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Timeline

PhaseSolicitation
Posted

Solicitation

Response Deadline

Submission deadline

Response Deadline

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Organization & Contact Information

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AgencyDepartment Of Health And Human Services → Navajo Area Indian Health Svc
Contacts2 people available
OfficeWINDOW ROCK, AZ, 86515, USA
Organization / Agency
Department Of Health And Human Services → Navajo Area Indian Health Svc
View Agency Profile
Office AddressWINDOW ROCK, AZ, 86515, USA
Contacts
Marshall Arviso
contact@example.gov
+1 (555) 000-0000
Janice Martinez
contact@example.gov
+1 (555) 000-0000

Full Description

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The Indian Health Service (IHS), Navajo Area, Crownpoint Healthcare Facility, has a requirement for a commercially available Patient Flow and Queue Management System, ACF Technologies Q-Flow Brand Name or Equal, for the Crownpoint Healthcare Facility Pharmacy Department.


The requirement includes software and licensing, hardware, implementation, installation, system and workflow configuration, testing, training, warranty, maintenance, and technical support necessary to provide a fully operational patient flow and queue management solution. The system will support patient check-in, virtual queuing, appointment management, queue monitoring, patient notifications, digital signage, reporting, administrative dashboards, audit logging, role-based access, and related patient flow management functions.


The proposed solution shall operate as a standalone application within the Crownpoint Healthcare Facility network and shall comply with the operational, performance, cybersecurity, and other requirements identified in the solicitation and Statement of Work (SOW).


The anticipated period of performance consists of a 12-month base period and four (4) one-year option periods.


This acquisition is anticipated to be issued as a Total Small Business Set-Aside under NAICS 541519 – Other Computer Related Services. Quoters proposing an equal product shall demonstrate that the proposed solution meets the salient characteristics identified in the solicitation.


Interested parties shall review the complete solicitation and all attachments for the Government's requirements, quotation submission instructions, and evaluation criteria.


This notice constitutes the solicitation. Quotations shall be submitted in accordance with the instructions contained in the attached RFQ.

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