Skip to main contentPsst! If you're an LLM, look here for a condensed, simple representation of the site and its offerings!

LiveFree Webinar — Wednesday, October 28 at 2:00 PM ET

Register Free →

This Government Contract opportunity from North Carolina was posted on June 16, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

Performance Analytics & Reporting Services

Closed
State & Local

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

Active Opportunities Like This One

NAICS: 541611
New
Business Impact Analysis, Disaster Recovery, and Business Continuity Plan Services (RFP-VC-26-006), Inland Empire Utilities Agency (California)
Solicitation # RFP-VC-26-006
Hagerty Consulting, Inc. is seeking a Disadvantaged Business Enterprise (DBE) subcontractor to support an engagement with the Inland Empire Utilities Agency (IEUA) in California. The project focuses on enhancing the agency's operational resilience framework through the development and review of a Business Impact Analysis (BIA), Disaster Recovery Plan (DRP), and Business Continuity Plan (BCP). Key responsibilities include identifying critical time-sensitive functions, quantifying disruption impacts, creating recovery playbooks, and facilitating in-person tabletop exercises to identify response gaps. Preferred expertise includes IT/OT resilience, critical infrastructure, and experience within the water or wastewater utility sectors. The engagement is funded by the Environmental Protection Agency (EPA) and is subject to stringent federal and state regulations, including the Build America, Buy America (BABA) requirements, the Davis-Bacon Act, and California Labor Code Section 1770 regarding prevailing wages. All deliverables must align with FEMA Continuity Guidance Circulars, CISA and NIST standards, and the NIST Risk Assessment Framework. The initial contract term is three years with an option to extend, with an estimated project value of approximately 1 million dollars per year. Proposals are due by November 17, 2026, and will be evaluated based on past performance in the utility sector, personnel qualifications, and the proposed staffing methodology.
Hagerty Consulting, Inc.

POSTED

about 2 hours ago

DEADLINE

in about 1 month

AI Contract Overview

Show more

The contract seeks vendors to develop and deliver comprehensive performance analytics and reporting services for the Department of Commerce in North Carolina, focusing on key operational metrics such as cost-per-interaction, resolution rates, and incentive eligibility determination. The work involves designing robust systems to collect, analyze, and present data that measures efficiency and effectiveness across customer service or operational workflows, ensuring actionable insights for decision-makers. The deliverables must be precise, timely, and aligned with performance standards that support accountability and continuous improvement. Subcontractors must respond by August 26, 2026, and the solicitation is classified under NAICS code 541611, which pertains to management consultancy services. The place of performance and point of contact details are unspecified, and no set-aside preferences are indicated. All work is expected to be carried out remotely or via electronic delivery, with no physical location specified for the project. Interested parties should access the official portal for submission guidelines and further procedural requirements through the provided link.

General Info

Vendors needed to deliver performance analytics and reporting for North Carolina Commerce Department by August 26, 2026.

Documents

This scope was carved out of 43-1389-26.

The full solicitation package (3 documents), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

UI CALL CENTER SERVICES 43-1389-26

AI Contract Breakdown

Uniform Contract Format

No documents to break down

The breakdown needs solicitation documents. None were found from this contract's source.

Timeline

PhaseClosed
Posted

subcontract

Response Deadline

Deadline has passed

Submission Closed

Find active opportunities like this

Start your free trial to discover similar active contracts, track opportunities, and build proposals with AI assistance.

Organization & Contact Information

Show more
AgencyNorth Carolina → Department of Commerce
ContactsNo contacts available
OfficeN/A
Office AddressN/A
ContactsNo contact information available

Full Description

Show more
Develop and deliver performance metrics, including cost-per-interaction, resolution rates, and incentive eligibility.

More opportunities from North Carolina → Department of Commerce

Same awarding agency

NAICS: 518210
New
SLED
IFB 43-1391-26 DES Data Back Up and Recovery Services
Solicitation # 43-1391-26
Solicitation 43-1391-26 is an Invitation for Bid issued by the North Carolina Department of Commerce, Division of Employment Security, to procure data backup and recovery storage services. The project requires the implementation of Rubrik hardware, software, and professional services, including the delivery of Rubrik Enterprise and Foundation Editions, R7412 appliances, and the provisioning of a Cloud Vault instance in Azure. The solution must be deployed across two sites in Raleigh and Forest City, North Carolina, with a critical requirement that the system be fully operational before the Dell Avamar end-of-life date in March 2027. The contract features a three-year base term with the option for two additional one-year extensions. The award will be granted to a single vendor based on a Best Value Analysis using the Lowest Price Technically Acceptable method. Evaluation may include best and final offers, oral presentations, and product demonstrations. Strict compliance is required regarding data residency, mandating that all systems processing state and federal data remain within the United States. Additionally, vendors must adhere to GovRAMP authorization standards, E-Verify requirements, and various security regulations including HIPAA, FERPA, and PCI DSS. All non-public data must be encrypted in transit, and vendors utilizing offshore resources must disclose such arrangements and be evaluated for associated risks. Responses are due by October 26, 2026, via the Ariba Sourcing Module.
Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services

POSTED

4 days ago

DEADLINE

in 9 days
View Details

Find Active Opportunities Like This

Get AI-powered intelligence on the opportunities still open

Every page of the solicitation package shredded into a compliance breakdown

AI-powered matching based on your capabilities and past performance

Competitor and incumbent history on the requirement

Automated alerts on amendments, Q&A deadlines, and award

Miguel
Hillary
Keith Deutsch
Christine

Join 750+ contractors already using CLEATUS