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This Government Contract opportunity from Government of Canada was posted on July 9, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

Performance Monitoring and KPI Reporting

Closed
International

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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NAICS: 541611
New
Business Impact Analysis, Disaster Recovery, and Business Continuity Plan Services (RFP-VC-26-006), Inland Empire Utilities Agency (California)
Solicitation # RFP-VC-26-006
Hagerty Consulting, Inc. is seeking a Disadvantaged Business Enterprise (DBE) subcontractor to support an engagement with the Inland Empire Utilities Agency (IEUA) in California. The project focuses on enhancing the agency's operational resilience framework through the development and review of a Business Impact Analysis (BIA), Disaster Recovery Plan (DRP), and Business Continuity Plan (BCP), as well as the creation of recovery playbooks. The scope of work includes participating in client workshops, conducting assessments, and facilitating in-person tabletop exercises to identify response gaps. Preferred candidates possess expertise in IT/OT resilience and experience working with critical infrastructure, specifically within the water and wastewater sectors. The overall project is estimated at approximately 1 million dollars per year, with an initial contract term of three years and options for extension. Deliverables must align with FEMA Continuity Guidance Circular and Business Continuity Planning frameworks, while the Disaster Recovery Plan must adhere to CISA and NIST standards, specifically the NIST Risk Assessment Framework. This is a prevailing wage contract subject to the California Labor Code and is funded by the Environmental Protection Agency (EPA), requiring compliance with Build America, Buy America (BABA) and Title VI of the Civil Rights Act. Proposals are due by November 17, 2026, and will be evaluated based on past performance in the utility sector, personnel qualifications, staffing methodology, and cost-effectiveness.
Hagerty Consulting, Inc.

POSTED

13 minutes ago

DEADLINE

in 16 days

AI Contract Overview

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The contract titled Performance Monitoring and KPI Reporting is a subcontract issued by the Canada Mortgage and Housing Corporation under the Government of Canada, with a NAICS code of 541611 for management consulting services. It requires the contractor to monitor system performance, generate dashboards tracking SLA and KPI metrics, analyze performance trends over time, and deliver actionable reports to support continuous service improvement initiatives. The place of performance spans Europe and Canada, indicating that the work may be executed remotely or across multiple geographic locations. The solicitation was posted on July 9, 2026, with a response deadline of August 10, 2026, at 14:00 Eastern Time, allowing interested parties approximately five weeks to submit proposals. No specific set-aside provisions or point of contact details are provided, but the opportunity is accessible through the Canada Buys portal under the tender reference cb-749-87814268.

General Info

Monitor system performance, generate KPI dashboards, report trends, support improvements, work across Europe and Canada.

Documents

This scope was carved out of RFx004255.

The full solicitation package (7 documents), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

RFP - CCH TAGETIK FUNCTIONAL SUPPORT SERVICES

AI Contract Breakdown

Uniform Contract Format

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Timeline

PhaseClosed
Posted

subcontract

Response Deadline

Deadline has passed

Submission Closed

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Organization & Contact Information

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AgencyGovernment of Canada → Canada Mortgage and Housing Corporation
ContactsNo contacts available
OfficeN/A
Office AddressN/A
ContactsNo contact information available

Full Description

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Monitor system performance, generate SLA/KPI dashboards, analyze trends, and produce reports for service improvement initiatives.

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