Phone & Internet Services 2027-2037

The Central New York Regional Transportation Authority (CNYRTA) is soliciting proposals for the provision of phone and internet services across a ten-year term from 2027 to 2037 under solicitation number 2026-19, with a submission deadline of July 15, 2026. Proposals must be submitted exclusively via the Bonfire portal, with separate technical and cost volumes, and must include mandatory exhibits covering company information, equal employment opportunity staffing plans, and detailed MWBE and SDVOB participation commitments. The contract is structured as a best-value trade-off award, not based solely on lowest price, with evaluation priorities centered on organizational capacity, proposed methodology, cost structure, and demonstrated diversity practices in alignment with New York State’s Empire State diversity matrix. Contractors are required to maintain robust cybersecurity protocols including 24/7 monitoring, multi-factor authentication, TLS 1.2+ encryption, role-based access controls, incident response within one hour for security events, ransomware reporting within 24 hours, and annual staff training. They must also comply with the FCC Covered List by excluding equipment or services from designated foreign entities, and be prepared to provide documentation upon request. All subcontractors must be disclosed and held to the same compliance standards. The contract enforces strict adherence to New York State regulations including Article 15-A of the Executive Law and 5 NYCRR Part 142, with ongoing reporting on outreach, selection justifications, and subcontractor performance. No specific contract value, pricing structure, or physical delivery locations are detailed in the solicitation, and while warranty and performance obligations are outlined, inspection and acceptance procedures remain broadly defined with the contractor bearing primary responsibility for compliance. The solicitation does not require small business certifications or UEI/CAGE codes but mandates compliance with state vendor identification and federal tax identification requirements.