Phone System Replacement

The City of Bristol, Connecticut, is inviting qualified firms to submit proposals for the complete replacement of its current Cisco Unified Communications Manager telephone system. The project aims to implement a new unified communications solution, preferably Fortinet FortiVoice or an equivalent platform, that will integrate and serve both the City government and the Bristol Board of Education under a single system. This upgrade seeks to modernize and unify communication infrastructure across these entities to enhance operational efficiency and connectivity. Proposals must be submitted through the City's designated bid platform by May 29, 2026. The solicitation is managed through the Connecticut Department of Administrative Services procurement office, with Nancy Haynes serving as the primary point of contact for this effort. Interested firms are expected to follow the guidelines and submission procedures as outlined on the City's bid website, ensuring compliance with all technical and administrative requirements to be considered for this important telecommunications contract.