Integrated Security System

The U.S. Department of Defense, through the Medical Readiness Contracting Office-West at Joint Base San Antonio-Fort Sam Houston, Texas, is conducting market research under solicitation PANHCA260000029576 for integrated security system support services at Brooke Army Medical Center. This sources sought notice is not a formal solicitation but aims to identify qualified Service-Disabled Veteran-Owned Small Business (SDVOSB) contractors capable of providing sustainment for the Electronic Security System (ESS), CCTV/Qognify video systems, NICE Vision Pro recorders, and the HUGS Infant/Pediatric Protection System across BAMC and its associated facilities. The anticipated contract, if awarded, will be a Firm Fixed Price with a 12-month base period and four additional 12-month option periods, potentially extendable up to six months under FAR 52.217-8, with performance commencing in June 2026. The scope requires full on-site support for a complex network of approximately 3,500 proximity readers, 800 secure access points, and 500 duress buttons, along with the HUGS system that must maintain 99.9% uptime. Contractors must provide all labor, tools, equipment, and management to ensure continuous operation, maintenance, troubleshooting, and lifecycle management of these systems in compliance with manufacturer specifications and Government standards. Respondents must submit a capabilities statement, not exceeding ten pages in Times New Roman font size 10, by March 20, 2026, to the designated point of contacts. The submission must include a description of relevant past performance, company profile details such as size, revenue, and DUNS number, and explicit verification of SDVOSB status under NAICS code 561621. The contract imposes stringent personnel requirements, including verified certifications, training records, and security clearances for all assigned staff, with all resumes and qualifications documented in Appendix D and subject to COR review. Contractor personnel must comply with strict identity and access protocols at Fort Sam Houston, including Government-issued badges and vehicle registration. Employment restrictions prohibit hiring current or former Government employees or their relatives if it poses a conflict of interest under 5 CFR Parts 2635 and 2641. Confidentiality and information protection standards apply to all data accessed under the contract, especially information governed by the Privacy Act of 1974 and AR 380