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Platform Operations & Managed Services (O&M)

Active
State & Local

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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This subcontract for Platform Operations and Managed Services focuses on the ongoing operation, monitoring, and maintenance of NYSERDA Integrated Energy Data Resource projects. The selected provider will be responsible for ensuring platform availability through 24/7 system monitoring, patch management, performance tuning, and user access management. Technical execution will involve the use of industry tools such as Datadog, Splunk, or Prometheus, with a requirement for the provider to maintain SOC2 compliance and hold ITIL certification. The contract requires the delivery of regular system uptime reports to verify maintained platform availability. Interested parties should note that the response deadline is December 14, 2026, and the work falls under NAICS code 541519. This engagement is designed to support prime contractors in maintaining the stability and security of critical energy data infrastructure for the state of New York.

General Info

Subcontract for 24/7 operation, monitoring, and maintenance of NYSERDA energy data platform projects.

Place of Performance

NY, USA

Set-Aside

NONE

Documents

This scope was carved out of 2140302.

The full solicitation package (5 documents), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

Integrated Energy Data Resource

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Timeline

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Response Deadline

Submission deadline

Response Deadline

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Organization & Contact Information

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AgencyNew York → Nyserda
ContactsNo contacts available
OfficeN/A
Organization / AgencyNew York → Nyserda
Office AddressN/A
ContactsNo contact information available

Full Description

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Performs ongoing operation, monitoring, and maintenance for prime contractors on NYSERDA Integrated Energy Data Resource (IEDR) projects. Executes 24/7 system monitoring, patch management, performance tuning, and user access management using tools like Datadog, Splunk, or Prometheus. Requires ITIL certification and SOC2 compliance. Delivers system uptime reports and maintained platform availability.

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