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This Government Contract opportunity from Kentucky was posted on July 28, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

Post-Go-Live Support & Help Desk Services

Closed
State & Local

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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NAICS: 541519
New
Federal
WORKDAY HUMAN CAPITAL MANAGEMENT (HCM) SUBSRCIPTION RENEWAL
Solicitation # 475671
Brookhaven Science Associates, LLC, operating Brookhaven National Laboratory for the U.S. Department of Energy, is soliciting quotes for a firm-fixed-price subscription renewal of the Workday Human Capital Management (HCM) Software-as-a-Service platform. This procurement, identified as RFQ 475671, is set aside exclusively for Service-Disabled Veteran-Owned Small Business (SDVOSB) concerns under NAICS code 541519. The scope includes continued access to core HCM, payroll, time tracking, benefits administration, and other functional modules supporting approximately 3,000 employees. The base period of performance runs from November 1, 2026, through October 31, 2027, with four additional one-year option periods extending the potential duration to October 31, 2031. Eligible offerors must provide a signed pricing sheet, demonstrate technical qualifications including authorization to resell Workday subscriptions, and maintain active registration in SAM.gov. The submission deadline is September 18, 2026, with an anticipated award date of October 30, 2026. Beyond the core renewal, the contract allows for optional expansions into additional modules such as Workday Extend, Workday Help, and Workforce Planning. All services must adhere to Workday's Service Level Agreements and federal security controls, with BSA retaining full ownership of all system data.
Brookhaven National Labor -Doe Contractor

POSTED

1 day ago

DEADLINE

in 6 days

AI Contract Overview

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The contract titled Post-Go-Live Support & Help Desk Services seeks a subcontractor to deliver Tier 1–2 technical support following system deployment, encompassing issue resolution, defect tracking, user assistance, and ongoing system monitoring to ensure operational stability. Work is expected to commence after the system’s official launch and must be sustained through a defined post-launch period, with a retention of 15% of the contract value held until final acceptance is granted by the agency. The solicitation is open to qualified vendors responding by the deadline of August 31, 2026, and falls under NAICS code 541519 for other computer-related services. The contracting entity is the Kentucky Office of the Secretary, with performance to occur at an unspecified location designated as “Other.” Interested parties must submit proposals through the designated online portal prior to the closing time.

General Info

Post-go-live Tier 1–2 support services with 15% retention until agency acceptance, deadline August 31, 2026.

Agency

Kentucky → Personnel-Office of SecretaryView Agency

NAICS

541519 - Other Computer Related ServicesView NAICS

Place of Performance

Other, KY, USA

Set-Aside

NONE

Documents

This scope was carved out of RFP 758 2700000012.

The full solicitation package (22 documents), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

RFP-758-2700000012-2 | HCM ERP System Replacement - Phase 1

AI Contract Breakdown

Uniform Contract Format

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Timeline

PhaseClosed
Posted

subcontract

Response Deadline

Deadline has passed

Submission Closed

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Organization & Contact Information

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AgencyKentucky → Personnel-Office of Secretary
ContactsNo contacts available
OfficeN/A
Organization / Agency
Kentucky → Personnel-Office of Secretary
View Agency Profile
Office AddressN/A
ContactsNo contact information available

Full Description

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Provide Tier 1–2 support after launch, including issue resolution, defect tracking, user assistance, and system monitoring, with 15% retainage upon final acceptance.

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