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This Subcontract opportunity from Kentucky was posted on July 28, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

Post-Go-Live Support & Help Desk Services

Closed
State & Local

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

Active Opportunities Like This One

NAICS: 541519
New
International
Managed Detection and Response (MDR) Service
Solicitation # T26/008/CHS
The Cambridge Housing Society Ltd is soliciting a comprehensive Managed Detection and Response (MDR) service to protect its users, information, systems, and technology environment from cyber security threats. The scope of work requires a 24/7 Security Operations Centre (SOC) providing continuous monitoring, detection, investigation, and response capabilities. Key technical requirements include Endpoint Detection and Response (EDR) or Extended Detection and Response (XDR), integration with Microsoft 365 and Microsoft Entra ID, identity-based threat detection, proactive threat hunting, and digital forensics. The service must support Windows, iOS, and Android mobile endpoints and include deliverables such as vulnerability insights, incident containment, and continual service improvement. The contract is estimated to be valued at 140,000 GBP excluding VAT, with an initial term running from January 6, 2027, to January 5, 2030, and a potential extension of up to two additional years. This solicitation is reserved for UK-based SMEs and VCSEs, with the award based on the Most Advantageous Tender (MAT) evaluating quality, capability, and price. Mandatory requirements for the provider include specific insurance minimums, including 10 million GBP for Employer's and Public Liability and 2 million GBP for Professional Indemnity. Payment terms are set at 30 days via BACS. Bidders must submit a Procurement Specific Questionnaire, a Disclosure of Interest Certificate, and a signed hard copy of the Non-Collusion Certificate by the deadline of December 9, 2026.
The Cambridge Housing Society Ltd

POSTED

about 13 hours ago

DEADLINE

in 26 days

AI Contract Overview

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The contract titled Post-Go-Live Support & Help Desk Services seeks a subcontractor to deliver Tier 1–2 technical support following system deployment, encompassing issue resolution, defect tracking, user assistance, and ongoing system monitoring to ensure operational stability. Work is expected to commence after the system’s official launch and must be sustained through a defined post-launch period, with a retention of 15% of the contract value held until final acceptance is granted by the agency. The solicitation is open to qualified vendors responding by the deadline of August 31, 2026, and falls under NAICS code 541519 for other computer-related services. The contracting entity is the Kentucky Office of the Secretary, with performance to occur at an unspecified location designated as “Other.” Interested parties must submit proposals through the designated online portal prior to the closing time.

General Info

Post-go-live Tier 1–2 support services with 15% retention until agency acceptance, deadline August 31, 2026.

Place of Performance

Other, KY, USA

Set-Aside

NONE

Documents

This scope was carved out of RFP 758 2700000012.

The full solicitation package (22 documents), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

RFP-758-2700000012-2 | HCM ERP System Replacement - Phase 1

AI Contract Breakdown

Uniform Contract Format

No documents to break down

The breakdown needs solicitation documents. None were found from this contract's source.

Timeline

PhaseClosed
Posted

subcontract

Response Deadline

Deadline has passed

Submission Closed

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Organization & Contact Information

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AgencyKentucky → Personnel-Office of Secretary
ContactsNo contacts available
OfficeN/A
Office AddressN/A
ContactsNo contact information available

Full Description

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Provide Tier 1–2 support after launch, including issue resolution, defect tracking, user assistance, and system monitoring, with 15% retainage upon final acceptance.

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