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This Subcontract opportunity from Colorado was posted on May 18, 2024. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

Post-Implementation Support and Help Desk Services

Closed
State & Local

Contract Overview

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This subcontract, titled Post-Implementation Support and Help Desk Services, focuses on providing ongoing technical assistance following the go-live of an HRIS. The scope of work includes Tier 1 and Tier 2 technical support, routine system maintenance, bug resolution, and the implementation of minor enhancements, all governed by defined service level agreements. The opportunity was posted on May 18, 2024, with a response deadline of June 17, 2024. It is issued by the Colorado DORA Executive Director under NAICS code 541511 for custom computer programming services.

General Info

Agency

Colorado → DORA - Executive Director

Place of Performance

CO, USA

Set-Aside

NONE

Documents

This scope was carved out of SAAA 2024000067.

The full solicitation package (2 documents), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

Human Resource Information System Modernization - CO DORA

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No documents to break down

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Timeline

PhaseClosed
Posted

subcontract

Response Deadline

Deadline has passed

Submission Closed

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Organization & Contact Information

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AgencyColorado → DORA - Executive Director
ContactsNo contacts available
OfficeN/A
Organization / Agency
Colorado → DORA - Executive Director
Office AddressN/A
ContactsNo contact information available

Full Description

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Provide ongoing Tier 1–2 technical support, system maintenance, bug resolution, and minor enhancements after HRIS go-live with defined SLAs.

Earlier notices in this NAICS code

Posted before this notice, open and closed

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Keith Deutsch
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