Post-warranty Preventive Maintenance and Repair Services on a Bruker Biotyper MALDI Mass Spectrometer

The contract is for post-warranty preventive maintenance and repair services on a Bruker Biotyper MALDI Mass Spectrometer, serial number 185366505210, located at the FDA/CBER facility in Silver Spring, Maryland. The requirement is issued as a commercial item, firm fixed price acquisition under NAICS code 811210 for full and open competition, with a base performance period from August 1, 2026, through July 31, 2027, and two optional one-year extensions through July 31, 2029. The contractor must provide two scheduled on-site preventive maintenance visits per year, unlimited on-site corrective repairs within two business days if remote resolution is not possible, and unlimited technical support via phone and email Monday through Friday, excluding federal holidays, between 8:00 AM and 5:00 PM Eastern Time. All services must be performed by OEM-certified engineers using only OEM-approved parts, manuals, and service bulletins, and must include unlimited software, firmware, and application updates along with access to OEM technical bulletins. Each service call requires a detailed field service report documenting all work performed, parts replaced, and technician information. The contract mandates strict adherence to Section 508 accessibility standards for all electronic content and deliverables, with the contractor responsible for any necessary remediation at their own expense. All pricing must be fully inclusive of labor, travel, replacement parts, and components, with no separate charges for shipping or handling. Payments will be processed through the U.S. Treasury’s Invoice Processing Platform within 30 days of government acceptance of a proper invoice, which must include an invoice log addendum and supporting documentation for labor hours or cost-reimbursement line items. Advance payments are prohibited in accordance with 31 U.S.C. § 3324. Offerors must include their Unique Entity ID and be currently registered in SAM.gov, and failure to complete required certifications or reject solicitation terms will disqualify them. The solicitation includes multiple deviations from standard FAR clauses, including provisions related to subcontracting, security, protest procedures, applicable law, and the Service Contract Act certification exemption. Offerors must submit technical documentation, literature, and an HHS Section 508 conformance checklist or VPAT, and are prohibited from including executable files or macros in electronic submissions, with non-compliant proposals deemed non-responsive without recourse. Proposals are due by June 2