Post-warranty Preventive Maintenance and Repair Services on an AB Sciex Qtrap 5500 system

The Food and Drug Administration’s National Center for Toxicological Research is seeking post-warranty preventive maintenance and repair services for an AB Sciex Qtrap 5500 system, including its Selexion Detector and Pump, with specific serial numbers, to support critical analytical chemistry operations. Services must be performed by OEM-trained and certified engineers following all manufacturer specifications and using only OEM-certified parts, with unlimited technical support available Monday through Friday, 8:00 a.m. to 5:00 p.m. Eastern Time, excluding federal holidays. The contract requires one annual on-site preventive maintenance visit with all parts included, unlimited on-site corrective repairs within three business days if issues cannot be resolved remotely after two days, and on-site operator training covering system operations, calibration, optimization, troubleshooting, and routine maintenance. All service calls must result in detailed field service reports identifying equipment details, work performed, and instruments used. The contract is structured as a commercial item, firm-fixed-price arrangement with a period of performance from August 1, 2026, to July 31, 2027, and performance is to occur at the FDA/NCTR facility in Jefferson, Arkansas. Shipping and handling are included in the quoted price, and no advance payments are permitted under the statute. Offerors must comply with a broad set of federal acquisition regulations, including deviations from standard clauses related to Buy American, sustainable procurement, whistleblower rights, subcontracting, payment systems, and security provisions. A Unique Entity ID and SAM registration are mandatory, and all submissions must be made electronically through the Treasury’s IPP system with full compliance to FAR 32.905(b) invoice requirements, including labor hour substantiation and an invoice log addendum for contract administration. Payment is net 30 days following government acceptance of services and certification of accurate labor charges. Proposals must pass a mandatory past performance gate requiring valid client points of contact and relevant records, and evaluation will prioritize technical capability and past performance collectively over price, which serves as a discriminator only if non-price factors are substantially equal. Offerors must also submit an HHS Section 508 accessibility conformance checklist or VPAT-based report, disclose any non-conformance, and avoid executable files or macros in electronic submissions. Site inspections are encouraged but not mandatory, and failure to inspect does not excuse non-compliance. The solicitation is open to all competitors under NAICS code 811210 with a $34 million size standard, and proposals are due