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PR Media Relations and Crisis Management Support Services

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ocds-h6vhtk-07bbe3International

Contract Overview

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Raven Housing Trust is seeking a strategic PR and communications agency to partner with its in-house team to enhance its organizational profile and protect its reputation. The selected provider will deliver a comprehensive suite of services, including proactive and reactive media relations, reputation management, horizon scanning, and thought leadership opportunities. A critical component of the scope is the provision of crisis communications support available 24/7, as well as media training for senior leaders and ongoing performance reporting. The agency must demonstrate a deep understanding of the social housing sector and be capable of providing independent insight and trusted advice during sensitive or fast-moving situations. The contract is valued at an estimated 108,000 GBP including VAT and is scheduled to commence on 31 March 2027. It features an initial two-year term with an option for a further two-year extension at the discretion of Raven Housing Trust. Award decisions will be based on the Most Economically Advantageous Tender criteria, with evaluation weights split between quality (50%) and social value (10%). This opportunity is noted as particularly suitable for small and medium-sized enterprises and voluntary, community and social enterprises. Interested suppliers must submit their responses via the In-Tend Portal by the deadline of 5 January 2027.

General Info

Raven Housing Trust seeks a PR agency for reputation and crisis communications management.

Agency

Raven Housing Trust Ltd

NAICS

541820 - Public Relations Agencies

Place of Performance

Not specified

Set-Aside

NONE

Documents

1
PDF, High priority: read this firstrfp
High

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Timeline

PhaseSolicitation
Posted

Solicitation

Response Deadline

Submission deadline

Response Deadline

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Organization & Contact Information

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AgencyRaven Housing Trust Ltd
Contacts1 person available
OfficeN/A
Organization / AgencyRaven Housing Trust Ltd
Office AddressN/A
Contacts
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Full Description

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Raven Housing Trust is seeking to appoint an experienced and proactive PR and communications agency to work in partnership with its in-house Marketing and Communications Team. The successful provider will act as a strategic communications partner, delivering high-quality PR, media relations, reputation management and crisis communications support to help strengthen Raven's profile, protect its reputation and support its wider organisational objectives. The appointed agency will provide strategic PR and reputation management support, proactive and reactive media relations, horizon scanning, thought leadership opportunities, crisis communications (including 24/7 support), media training for senior leaders, and ongoing performance reporting and strategic advice. Raven is seeking a provider that can demonstrate a strong understanding of the social housing sector, provide challenge and independent insight, identify opportunities proactively, and offer trusted advice when sensitive or fast-moving issues arise. The successful bidder will operate as an extension of Raven's Marketing and Communications Team and will be expected to develop collaborative, long-term working relationships with key stakeholders. The contract will commence on 31 March 2027 and will be awarded for an initial period of 2 years, with the option to extend for a further 2 years at Raven's discretion. Interested suppliers should register and submit their tender responses via the In-Tend Portal in accordance with the procurement documentation provided.

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