PRCR Interpreter Services

The City of Raleigh is soliciting proposals for professional interpreter services to support its recreation programs, events, and activities, specifically for participants who are Deaf or hard of hearing. The scope of work includes providing qualified interpreters for American Sign Language (ASL), Certified Deaf Interpreting (CDI), and other communication needs across community centers, athletic and aquatic programs, camps, and special events. Selected vendors must provide an interpreter coordinator to manage scheduling and quality assurance, ensure all staff maintain current credentials and clear background checks, and provide proof of liability insurance. The City is seeking a multi-year contract with an initial term of two years based on fixed rates. Proposals are due by November 5, 2026, and will be evaluated based on weighted criteria, with a potential for additional points through interviews or demonstrations. Award negotiations will begin with the most qualified firm. Compliance requirements include adherence to North Carolina Occupational Safety and Health Standards, E-Verify participation, and certifications regarding the Companies Boycotting Israel Divestment Act and the Iran Investment Act. Payment terms are NET 30 days via electronic invoicing. The City maintains the right to audit services performed during the contract period and for three years following termination.