Pristima Software License Renewals and Maintenance
Contract Overview
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The Defense Health Agency is seeking a sole-source, Firm Fixed Price contract with Instem, LLC for the renewal of software licenses, maintenance, and support services for the Pristima XD software utilized at USAMRIID. This requirement, identified by solicitation number HT942626PE039, includes a base period and four option years beginning September 13, 2026. The scope of work encompasses sustainment, version upgrades, and maintenance for all previously purchased Pristima XD modules, as well as Help Desk support and the provision of necessary software updates and vulnerability patches to ensure continuous operational stability. The contract is being awarded as a sole-source procurement because Instem, LLC is the proprietary developer and distributor of the software. This approach is necessary to prevent the compromise of historical research data continuity that would occur if the platform were transitioned. The performance of these services will be centered in Frederick, Maryland, under the oversight of the Department of Defense.
General Info
Place of Performance
Frederick, MD, 21702, USASet-Aside
Documents
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Full Description
This requirement is for license renewals and software maintenance and support services for the Pristima XD software currently in use at USAMRIID. Maintenance and support shall include sustainment, version upgrades and maintenance of all previously purchased Pristima XD modules. The contractor shall provide Help Desk support and provide all necessary software updates/upgrades, to include vulnerability patches, when applicable, to maintain software operation.
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