Problem Gambling Peer Support and Recovery Program

The Arizona Department of Gaming is soliciting a single-agency contract for the design, establishment, and management of a non-clinical Problem Gambling Peer Support and Recovery Program. This program is intended to complement existing clinical treatments by recruiting and training Peer Recovery Support Specialists who possess at least two years of lived experience with problem gambling disorder and two years of sustained recovery. All specialists must maintain the International Gambling Recovery Specialist Peer Recovery Track certification. The contractor is responsible for providing monthly reports on staffing and client contacts, an annual plan submitted every April, and an annual client satisfaction survey. Services are strictly prohibited for juveniles or vulnerable adults as defined by Arizona state law. The contract features a primary term of 12 months with the possibility of extensions up to a maximum aggregate of five years. Pricing is based on a firm, fixed model and must not exceed the budgeted amount of 350,000 dollars per state fiscal year. Award decisions will be based on the most advantageous offer, evaluating the method of approach, capacity, experience, and interviews. Strict data privacy rules apply, prohibiting the collection of social security numbers or full dates of birth, and requiring names to be stored only as a first name and last name initial. The response deadline for this solicitation is October 30, 2026, with submissions required through the state eProcurement system.