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Professional Implementation Services for Oracle Utilities Billing

Active

RFP 26-106State & Local

Response Deadline10/07/2026, 06:00:00 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

AI Contract Overview

The City of Fort Myers is soliciting proposals under RFP 26-106 for professional implementation services to deploy Oracle Utilities Customer Cloud Service (CCS) and Oracle Fusion Field Service (OFFS). This project is designed to support water, wastewater, and solid waste utility operations while ensuring seamless integration with the City's existing Oracle ERP environment. The scope of work encompasses the full implementation lifecycle, including project management, business process review and configuration, data conversion, system integration, testing, training, change management, and post-implementation support. While Oracle Utilities Work and Asset Cloud Service (WACS) is currently out of scope, the City may consider its inclusion if necessary to meet functional requirements. The project is expected to be completed by March 2027, with a total project duration of up to 30 months. The City will award the contract based on best value, evaluating proposers on their understanding of the utility, functionality, implementation interviews, and professional references. Pricing must be submitted as a fixed fee based on the completion of pre-identified milestones, utilizing fully loaded rates that include travel. Selected vendors must adhere to strict insurance requirements, including Commercial General Liability, Professional Liability, and Cyber Liability, and must agree to a limitation of liability set at five times the contract fee. Proposals are due by October 7, 2026, and must include detailed staffing plans, technology deployment strategies, and a comprehensive cost proposal covering SaaS fees and professional services.

General Info

Fort Myers seeks professional services to implement Oracle CCS and OFFS by March 2027.

Agency

Florida → Information TechnologyView Agency

NAICS

541512 - Computer Systems Design ServicesView NAICS

Place of Performance

FL, USA

Set-Aside

NONE

Documents

(15)

City of Fort Myers UBS Implementation - Attachment 4 Professional Services References

PDF•2 pages•past-performance

City of Fort Myers - Attachment 12 (Reports)

XLSX•6 pages•specifications

City of Fort Myers UBS - Attachment 2: Proposer Statement

PDF•1 page•solicitation-attachment

RFP 26-106 Professional Implementation Services for Oracle Utilities Billing

PDF•8 pages•rfp

City of Fort Myers Insurance Requirements Chart

PDF•specifications

City of Fort Myers UBS Implementation - Attachment 1 Signature Page

PDF•1 page•rfp

City of Fort Myers - Attachment 6: Project Expectations

PDF•3 pages•specifications

City of Fort Myers - Attachment 5: Technology Deployment

PDF•4 pages•specifications

City of Fort Myers Utility Billing - Attachment 9 Interface List

XLSX•1 page•specifications

City of Fort Myers - Attachment 7: Functional Requirements

XLSX•27 pages•specifications

FM_UB_ATT_8_Project_Staffing

XLSX•2 pages•specifications

City of Fort Myers - Oracle Utility Billing System (UBS) Implementation RFP

PDF•19 pages•rfp

City of Fort Myers Utility Billing - Data Conversions Attachment

XLSX•1 page•specifications

City of Fort Myers UBS Implementation - Attachment 3: Professional Services Background

PDF•2 pages•sow

City of Fort Myers - Attachment 10 Cost Proposal

XLSX•6 pages•specifications

AI Contract Breakdown

Uniform Contract Format

Timeline

PhaseSolicitation

PostedSep 18

Solicitation

Response DeadlineOct 7

Submission deadline

Response Deadline

10/07/2026, 06:00:00 PM UTCin 18 days

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Organization & Contact Information

AgencyFlorida → Information Technology

Contacts2 people available

OfficeFort Myers, FL, 33901, USA

Organization / Agency

Florida → Information Technology

View Agency Profile

Office AddressFort Myers, FL, 33901, USA

Contacts

Leigh DygertSenior ITS Project Manager

contact@example.gov

+1 (555) 000-0000

Denise FinnProcurement Manager

contact@example.gov

+1 (555) 000-0000

Interested Companies (3)

IKW Solutions

Laguna Beach, CA

SGS Technologie

JACKSONVILLE, FL

Tri-Force Consulting Services

Lansdale, PA

Full Description

The City has recently implemented Oracle Enterprise Resource Planning (ERP) solutions for core business functions, including Financial Management, Human Resources, Payroll, and related administrative operations. As part of its long-term technology strategy, the City has elected to standardize around Oracle solutions whenever practical. Accordingly, the City is seeking an experienced implementation partner to deploy Oracle Utilities Customer Cloud Service (CCS) , and Oracle Fusion Field Service (OFFS) to ensure seamless integration with the City's Oracle ERP environment. The selected proposer will be responsible for providing the professional services necessary to successfully implement Oracle Utilities Customer Cloud Service (CCS) , and Oracle Fusion Field Service (OFFS) . Services are expected to include, but are not limited to, project management, business process review and configuration, system implementation, integration, data conversion, testing, training, change management, go-live support, knowledge transfer, and post-implementation support. Oracle Utilities Work and Asset Cloud Service (WACS) is currently considered to be out of scope for this project. The City is, however, prepared to consider bringing it in scope, if it is deemed necessary to meet the City's functional requirements. Proposers are not required to be authorized resellers of the Oracle software. The City will consider proposals under which the software is acquired directly from Oracle or through the implementation partner acting as a reseller. Proposers should clearly identify the proposed software acquisition approach and any associated responsibilities. Proposals should include a comprehensive description of the proposed implementation methodology, project governance structure, staffing plan, and the roles and responsibilities of all key project personnel. Proposers should also clearly define all implementation activities, project deliverables, assumptions, dependencies, and the scope of post-implementation support and ongoing services.