Generation Replacement Software 325-26-050-045

The North Dakota Department of Health and Human Services, Economic Assistance Division, has issued a Request for Information (RFI) under solicitation number 325-26-050-045 for Generation Replacement Software. The primary objective is to acquire a scalable and extensible correspondence solution for creating and maintaining client notices. A critical requirement of the software is to ensure ADA compliance by meeting Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards and Federal regulations, with a compliance deadline of April 24, 2026. The desired system must allow business units to modify text and content independently without requiring technical assistance from a development team. This action is strictly a pre-solicitation RFI intended for strategic input and information gathering; it is not a solicitation for bids or proposals, and no contract award will result directly from this process. The state is seeking guidance on realistic project timelines, average total costs for initial implementation and ongoing maintenance, and recommended costing templates for future comparisons. Interested parties should coordinate with Procurement Officer Alex Hennix, with an RSVP deadline of November 13, 2026, for those wishing to participate in virtual discussions.