Project Management & Technical Support

The contract encompasses ongoing project management, technical support, and customer service activities dedicated to the operational maintenance and troubleshooting of FEWS systems. It requires sustained efforts to ensure system reliability, performance optimization, and timely resolution of technical issues, with a focus on delivering consistent service across all phases of the project lifecycle. The work demands specialized expertise in systems administration, problem resolution, and client communication to support the critical functions of the FEWS infrastructure. Awarded as a subcontract under NAICS code 541611, the agreement is administered by the Texas Department of Information Resources with a performance period extending through June 7, 2031. The contract's open-ended nature indicates a long-term commitment to maintaining operational readiness and user support, though specific location details, point of contact, and set-aside classifications are not provided. Interested parties can access further information through the official Texas DIR contract portal.