This Solicitation opportunity from North Carolina was posted on June 3, 2025. The submission period has ended. Browse the details below for market research, or find similar active opportunities.
Proposal Request for Comprehensive IT Service Management System
Contract Overview
Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.
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Guilford Technical Community College is seeking proposals from qualified vendors to implement a comprehensive IT Service Management system designed to enhance its current ticketing operations. The new ITSM solution must improve upon existing limitations by offering greater flexibility, customization options, automation features, and advanced reporting capabilities. The goal is to reduce the College’s dependence on external vendors by providing a more integrated and self-sufficient system. The contract is valued between 500,000 and 2,000,000 dollars and is part of a solicitation process initiated by North Carolina’s State and Local Government Electronic Procurement (SLED) office, with a response deadline set for June 24, 2025. This initiative aims to modernize the College’s IT service management infrastructure, ensuring it meets current and future operational needs.
General Info
Agency
Place of Performance
NC, USASet-Aside
Documents
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Timeline
Submission Closed
Organization & Contact Information
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