Sources Sought for Solicitation No.: NIHCL2009027-NAICS 811219 Date of Original Post 2/6/09: Modification Notice: This modification to the change description from Provide Services for Equipment Maintenance to Provide Equipment Maintenance Insurance Program and indentify the support of Market research for The National Institutes of Health (NIH) Clinical Center: The Clinical Center is a 150 Bed Biomedical Research hospital with an Active Outpatient and Surgery Unit Component.located in Bethesda, Maryland. This Sources Sought Annoucement is in support of Market Research being conducted by the National Instititues of Health to identify and determine the capabilities of Small Businesses interested in this opportunity described below (including Veteran-Owned Small Business, Service Disabled Veteran-Owned Small Business, 8(a) business, and Women-Owned Small Business Concerns that are capable of performing the following requirements below. THIS IS NOT A REQUEST FOR PROPOSAL AND THE GOVERNMENT IS NOT COMMITTED TO AWARD CONTRACT(s) PURSUANT TO THIS ANNOUNCEMENT. NO SOLICITATION PACKAGE IS AVAILABLE AND REQUEST FOR SOLICITATION PACKAGE WILL NOT RECEIVE A RESPONSE. STATEMENT OF WORK: Equipment Maintenance i Insurance Program (EMIP) SECTION I - SCOPE: The major goal of establishing the equipment maintenance program is to reduce the cost of annual maintenance contract costs by instituting an equipment maintenance insurance program, consolidating maintenance of similar equipment across departments, and access to a central database to track maintenance history of contracted equipment. SECTION II - REQUIRMENTS: 2.1 Service Requirements The Contractor shall demonstrate the ability to cover through an Equipment Maintenance Program (EMIP) a diverse selection of assets, including but not limited to: Office equipment Mail equipment Communications equipment Financial equipment IT equipment Security Equipment Research/laboratory equipment Medical/hospital equipment Attachment represents the listing of equipment to be specifically competed; that is the equipment in the Clinical Center Department of Anesthesia and Surgical Services. Equipment maybe added or deleted at a later date to expand the scope of the contract at the Government's option. Service shall include funding or coordinating provision of: ?Maintenance and repair for covered equipment, with no deductible. ?Provide all program data available via Internet-based secured customer application. ?Provide program data updated daily and available to all designated users 24 hours a day, seven (7) days a week. ?Provide training and customer support for the aforementioned Internet-based customer application system upon request. The contract shall provide and cover: ? Corrective repair labor ? Preventive maintenance labor ? Parts ? Travel ? Freedom to utilize any vendor ? Total control over process for the Government ? maintenance management database support system ? Sources of alternative parts and vendors ? Equipment repair or replace feature ? The ability to provide real-time technical support as needs arise 2.2 General Requirements A.Provide to the Clinical Center in writing as an element of the proposal, the procedures involved in requesting maintenance under your EMP model. B.Provide to the Clinical Center in writing as an element of the proposal, the implementation plan for instituting the EMP. C.A statement confirming that the Government retains ownership of all data entered into any database and reporting system. D.Provide list of any accounts/references similar in scope to the size, nature and complexity of the outlined proposal. 2.3 Management Reporting Systems Contractor shall demonstrate the ability to maintain data and produce reports with the following types of information: A. Reports shall be able to be sorted by levels, such as: ? Department ? Cost Center ? Location B. The following data elements shall be included and sortable in the database: 1. Agency name, address, and service agreement # and effective dates 2. Maintenance history 3. Equipment tag or item number 4. Equipment manufacturer, model, serial #, and description 5. Vendor name and contact information 6. Date equipment was added to or deleted from EMP 7. Vendor contract dollar amount per item 8. Annual and prorated EMP dollar amount per item 9. Specific included and excluded coverage (including preventive maintenance) 10. Transaction details, such as: a. Invoice number, date, and amount b. Reason for service call and repair description c. Invoice status, amount paid, and check number d. Detailed explanation of denial or partial pay C. Provide a list with detailed descriptions of available reports. Include screen shots of available reports. Available reports shall be downloadable for saving in PDF or Excel format as well as viewable and printable in the browser. SECTION III - QUALITY ASSURANCE PROVISIONS: The contractor is responsible for analyzing and reimbursing the equipment service vendor for each covered equipment service event that occurs during the contract term. The contractor shall respond to the Government's request for emergency service via e-mail or phone within two hours of request The contractor shall respond to the Governments request for general service via e-mail or phone within one (1) business day of request. The contractor shall pay the government-selected equipment service vendor for services rendered at least within thirty (30) days of receipt of an invoice from the equipment service vendor. The government shall not incur additional costs for invoices not paid on a timely basis for those not due to government neglect. The contractor will reimburse the NIH Clinical Center for any repair work performed and/or parts procured in-house by its Biomedical Engineering Department at an hourly rate which will be negotiable. The contractor shall reimburse the government for rental or loaner charges for substitute equipment of like kind as necessitated by an equipment failure covered in this agreement, if necessary. SECTION IV - CONTRACTOR REQUIREMENTS: 4.1 Qualifications of Prospective Contractors A. The Prospective Contractor shall submit with its Proposal evidence that it has had previous experience, the financial resources, and administrative resources as herein specified to perform the type, magnitude, and quality of work specified. B. The Prospective Contractor shall have at least five (5) years experience in the service being proposed. C. The Prospective Contractor shall meet the following additional qualifications: 1) The Prospective Contrctor shall submit the names of the officers and employees responsible for this contract, their function in the company, title, and number of years of service with the Contractor's firm. 2) The Prospective Contractors shall provide, at the time of Proposal opening, a contact person who will handle the day-to-day customer requests in regard to this contract. Please provide the following information for the primary contact: ? Name ? Mailing address ? Telephone number ? Fax number ? Email address 4.2 Experience All Contractors shall provide a minimum of five (5) references. References should demonstrate the ability of the Contractor to perform jobs similar in scope to the size, nature and complexity of the outlined Proposal. The references shall include the: - Company name, address, contact person, telephone number, fax number, e-mail address, if available, and number of years Contractor has serviced the referenced account; - Scope of Work performed within the past three (3) years for each referenced account. The customers on the list will be contacted by Clinical Center Biomedical Engineering. Clinical Center Biomedical Engineering reserves the right to review and consider other known clients of the Contractor in addition to those provided and to disqualify based on unsatisfactory reports and records of services provided. SECTION V - TERM OF CONTRACT: Any Contract resulting from this RFP will be for a term of one (1) year with four (4) option years, commencing upon the full execution of the contract. 5.1 Sources Sought for Submission of Capability Statements abd Business Size:: Contractor shall submiy their Capability Statements on or before the due date of 04/15/09 at 3:00 P.M. Eastern Time. Addressed to : Barbara Taylor National Inst. of Health Democracy Two 6707 Democracy Blvd. Suite 106 Bethesda, Maryland 20892 This is a Pilot Program - The Equipment List below is a sample listing of the start up for this program. If you are interested in providing this type service a more detailed list with the value add can be requested by e-mail from the contracting Officer - to Barbara Taylor, Contracting Office at the e-mail address below: taylorb@mail.cc.nih.gov Equipment List - for the pilot prgram: Description Manufacturer Model Serial # Qty Vaporizer Datex-Ohmeda Tec 6 ACTB03149 1 Vaporizer Datex-Ohmeda Tec 6 ACTB11028 1 Vaporizer Datex-Ohmeda Tec 6 ACTC31005 1 Vaporizer Datex-Ohmeda Tec 6 ACTW01138 1 Vaporizer Datex-Ohmeda Tec 6 ACTW07052 1 Vaporizer Datex-Ohmeda Tec 6 ACTW12033 1 Vaporizer Datex-Ohmeda Tec 6 ACTW22193 1 Vaporizer Datex-Ohmeda Tec 6 ACTW24209 1 Vaporizer Datex-Ohmeda Tec 6 ACTW25315 1 Vaporizer Datex-Ohmeda Tec 6 ACTW26081 1 Vaporizer Datex-Ohmeda Tec 6 ACTW32194 1 Vaporizer Datex-Ohmeda Tec 6 ACTW37057 1 Vaporizer Datex-Ohmeda Tec 6 ACTW47173 1 Vaporizer Halothane Datex-Ohmeda BEFJ00377 1 Vaporizer Halothane Datex-Ohmeda BEFJ00380 1 Vaporizer Sevothane Datex-Ohmeda BDEA01813 1 Vaporizer Sevothane Datex-Ohmeda BDEA04447 1 Vaporizer Sevothane Datex-Ohmeda BDEB03531 1 Vaporizer Sevothane Datex-Ohmeda BDED01193 1 Vaporizer Sevothane Datex-Ohmeda BDED04325 1 Vaporizer Sevothane Datex-Ohmeda BDEE01052 1 Vaporizer Sevothane Datex-Ohmeda BDEF00579 1 Vaporizer Sevothane Datex-Ohmeda BDEF01267 1 Vaporizer Sevothane Datex-Ohmeda BDEY00487 1 Vaporizer Sevothane Datex-Ohmeda BDEY02536 1 Vaporizer Sevothane Datex-Ohmeda BDEZ02528 1 Vaporizer Sevothane Datex-Ohmeda BEJH02150 1 Vaporizer Sevothane Datex-Ohmeda BEJH02594 1 Vaporizer Sevothane Datex-Ohmeda BEJH02722 1 Vaporizer Sevothane Datex-Ohmeda BEJH02728 1 Vaporizer Sevothane Datex-Ohmeda BEJH02786 1 Vaporizer Sevothane Datex-Ohmeda BOEB01942 1 Vaporizer Datex-Ohmeda Tec 5 BCYA03838 1 Vaporizer Datex-Ohmeda Tec 5 BCYD02551 1 Vaporizer Datex-Ohmeda Tec 5 BCYU00512 1 Vaporizer Datex-Ohmeda Tec 5 BCYV031106 1 Vaporizer Datex-Ohmeda Tec 5 BCYW03391 1 Vaporizer Datex-Ohmeda Tec 5 BCYW04082 1 Vaporizer Datex-Ohmeda Tec 5 BCYX01858 1 Vaporizer Datex-Ohmeda Tec 5 BCYX02043 1 Vaporizer Datex-Ohmeda Tec 5 BCYX03713 1 Vaporizer Datex-Ohmeda Tec 5 BCYX04637 1 Vaporizer Datex-Ohmeda Tec 5 BCYZ00503 1 Vaporizer Datex-Ohmeda Tec 5 BEGG02084 1 Vaporizer Datex-Ohmeda Tec 5 BEGG02787 1 Vaporizer Datex-Ohmeda Tec 5 BEGG03047 1 Vaporizer Datex-Ohmeda Tec 5 BEGH02448 1 Vaporizer Datex-Ohmeda Tec 5 BEGH02449 1 Vaporizer Datex-Ohmeda Tec 5 BEGH02607 1 Vaporizer Datex-Ohmeda Tec 5 BEGH02615 1 Vaporizer Datex-Ohmeda Tec 5 BEGH02617 1 Vaporizer Datex-Ohmeda Tec 5 BEGH02636 1 Vaporizer Datex-Ohmeda Tec 5 BEGH02680 1 Vaporizer Datex-Ohmeda Tec 5 BEGJ02099 1 Vaporizer Datex-Ohmeda Tec 5 BEGJ02110 1 Vaporizer Datex-Ohmeda Tec 5 BEGJ02936 1 Vaporizer Datex-Ohmeda Tec 5 BEGJ04453 1 Vitreoretinal System Alcon Accurus 800 CS 0502450801 1 Intercom Paging System 84338 1 Microscope Carl Zeiss Meditec OPMI CS-NC 1493718 1 Microscope Carl Zeiss Meditec OPMI 111 1469815 1 Microscope Carl Zeiss Meditec OPMI VISU 200 1493717 1 Microscope Carl Zeiss Meditec OPMI VISU 200 01595668 1 Microscope Carl Zeiss Meditec OPMI Pentero 401381 1 Camera Head Karl Storz BG601530-H 1 Camera Head Karl Storz FG605856-H 1 Camera Head Karl Storz FG606861-H 1 Camera Head Karl Storz FG606882-H 1 Camera Head Karl Storz FG606946-H 1 Camera Head Karl Storz FG605962-H 1 Camera Head Karl Storz FG606971-H 1 Camera Head Karl Storz FG606972-H 1 Aida DVD Karl Storz aida DVD CG302129-P 1 Aida DVD Karl Storz aida DVD CG602470-P 1 Aida DVD Karl Storz aida DVD CG602473-P 1 Aida DVD Karl Storz aida DVD CG602168-P 1 Camera CCU Karl Storz MH434525-P 1 Camera CCU Karl Storz MH434533-P 1 Camera CCU Karl Storz FG604135-P 1 Camera CCU Karl Storz FG604131-P 1 Anesthesia Unit Datex-Ohmeda Aestiva 7100 AMVF01036 1 Anesthesia Unit Datex-Ohmeda Aestiva 7100 AMVF00488 1 Anesthesia Unit Datex-Ohmeda Aestiva 7900 AMRE01462 1 Anesthesia Unit Datex-Ohmeda Aestiva 7900 AMRE01473 1 Anesthesia Unit Datex-Ohmeda Aestiva 7900 AMRF02037 1 Anesthesia Unit Datex-Ohmeda Aestiva 7900 AMRF02052 1 Anesthesia Unit Datex-Ohmeda Aestiva 7900 AMRH02014 1 Anesthesia Unit Datex-Ohmeda Aestiva 7900 1 Anesthesia Unit Datex-Ohmeda Aestiva 7900 AMRG02273 1 Anesthesia Unit Datex-Ohmeda Aestiva 7900 AMRG02274 1 Anesthesia Unit Datex-Ohmeda Aestiva 7900 AMRJ01524 1 Anesthesia Unit Datex-Ohmeda Aestiva 7900 AMRJ01525 1 Anesthesia Unit Datex-Ohmeda Aestiva 7900 AMRJ01526 1 Anesthesia Unit Datex-Ohmeda Aestiva 7900 AMRJ01527 1 Anesthesia Unit Datex-Ohmeda Aestiva 7900 AMTG00179 1 Anesthesia Unit Datex-Ohmeda Aestiva 7900 AMTG00190 1 Anesthesia Unit Datex-Ohmeda Aestiva 7900 AMTH00194 1 Anesthesia Unit Datex-Ohmeda Aestiva 7900 AMTH00193 1 Anesthesia Unit Datex-Ohmeda Aestiva 7900 AMTJ00211 1 Perfusion Pump Medtronic 550 Bio-Console 6703 1 Perfusion Pump Medtronic 550 Bio-Console 6704 1 System 1 Base Terumo 0076 1 Hanaulux Surgical Lights 1 Surgical Handpiece Medtronic MIDAS REX Legend 82439 1 Handcrank Medtronic H0646 1 Handcrank Medtronic H1327 1 High Flow Insuffulator Karl Storz Thermoflator 26432020-1 EG3076-B 1 High Flow Insuffulator Karl Storz Thermoflator 26432020-1 FG3068-B 1 High Flow Insuffulator Karl Storz Thermoflator 26432020-1 FG3073-B 1 High Flow Insuffulator Karl Storz Thermoflator 26432020-1 FG3084-B 1 Light Source Karl Storz FG6599-N 1 Light Source Karl Storz FG6614-N 1 Light Source Karl Storz FG6612-N 1 Light Source Karl Storz FG6649-N 1 Vitreoretinal System Alcon Accurus 800 CS 0602558101X 1 Ultrasound Aloka SSD-4000 M02929 1 Sterilizer Advanced Sterilization Products STERRAD 100S 10101059423 1 Ultrasound Hitachi HI VISION 6500 17350303 1 Sugery System Intuitive Surgical da Vinci 82440 1