Provision of Volunteer-led Handyperson Service

The London Borough of Lewisham is seeking a provider to deliver a Volunteer-led Handyperson Service to provide preventative practical support for older and vulnerable residents. The service aims to improve home safety, reduce the risk of falls, and help residents maintain their independence. The successful provider must demonstrate robust capabilities in volunteer recruitment, training, and management, as well as maintain strict standards for safeguarding, health and safety, data protection, and business continuity. This procurement is particularly suited for small and medium-sized enterprises as well as voluntary, community, and social enterprises. The contract is being awarded via a two-stage Competitive Flexible Procedure under the Procurement Act 2023. Stage 1 utilizes a Procurement Specific Questionnaire to shortlist the five highest-scoring suppliers based on mandatory pass/fail requirements and technical experience. Stage 2 involves an Invitation to Tender where the Most Advantageous Tender is determined based on a weighting of 45% Quality, 45% Price, and 10% Social Value. The initial contract term is for two years, commencing March 1, 2027, and ending February 28, 2029, with a possible 12-month extension to February 28, 2030, subject to performance and funding. The estimated total value of the contract is 301,869 GBP excluding VAT. All submissions must be made electronically through the London Tenders Portal, with a request to participate deadline of December 4, 2026.