This Solicitation opportunity from Government of Canada was posted on December 17, 2025. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

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PSIB - TBIPS Stream 4 - B.10 Help Desk Specialists

Closed

84084-25-0028/AInternational

Submission Closed12/17/2025, 04:00:00 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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NAICS: 541519

New

Federal

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Security Equipment for the United States Naval Academy

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W50NH9-27-R-A006 (formally W50NH9-26-R-A019) Scalable Geospatial Intelligence (GEOINT) Architecture Information Technology (IT) Contractor Manpower Equivalent (CME) Support (Scalable GEOINT)

Solicitation # W50NH927RA006

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Learning Management System (LMS) Integration

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Software Support and Maintenance Renewal ManagementThis subcontract for Anglian Water Services Limited focuses on the management of software support and maintenance renewals for prime resellers. The primary objective is to track expiration dates and negotiate terms with software vendors to ensure seamless renewals and prevent any lapses in critical service. To successfully execute these duties, the provider must maintain authorized partner status with the relevant software vendors and utilize professional contract management systems to deliver finalized maintenance agreements. The opportunity was posted on November 11, 2026, with a response deadline set for December 11, 2026. Classified under NAICS code 541519, the contract requires a specialized approach to vendor relations and administrative oversight to maintain the operational integrity of the software environment for Anglian Water Services.

Anglian Water Services Limited

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Послуга з проведення авторизації з безпеки комп’ютерної програми «Єдиний інформа-ційний вебпортал «Цифрове Запоріжжя», код 72220000-3 – «Консультаційні послуги з питань систем та з технічних питань» за ДК 021:2015 Єдиного закупівельного словника

Solicitation # UA-2026-11-11-013610-a

This solicitation, issued by the Municipal Enterprise Center for Information Technology Management under the Government of Ukraine, seeks professional services for the security authorization of the Digital Zaporizhzhia unified information web portal. Classified under code 72220000-3 for consulting services regarding systems and technical issues, the project is based in Zaporizhzhia, Ukraine. The procurement process is conducted in accordance with the special regulations for public procurement of goods, works, and services during the period of martial law in Ukraine, as established by Cabinet of Ministers Resolution No. 1178. Interested parties can find further details through the Prozorro electronic system under solicitation number UA-2026-11-11-013610-a.

Комунальне підприємство "Центр управління інформаційними технологіями"

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Digital Signage Technical SupportThis subcontract for Digital Signage Technical Support involves providing technical maintenance and content delivery services for prime contractors working on City of Zephyrhills projects. The scope of work includes performing hardware maintenance on displays as well as executing software updates for signage controllers and Content Management System software to ensure the delivery of operational digital signage displays. Managed under the Information Technology agency in Florida, the contract requires specific security clearances, including FDLE CJIS background fingerprinting for any personnel accessing signage located within Police facilities. Interested parties must submit their responses by December 9, 2026, in accordance with the solicitation posted on November 11, 2026.

Information Technology

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Endpoint Management and Help Desk ServicesThe Endpoint Management and Help Desk Services subcontract provides Tier 1 and Tier 2 technical support and endpoint device management for prime contractors working on City of Zephyrhills projects. The scope of work includes managing ticketing systems and performing on-site troubleshooting at City and Police facilities, with a strict two-hour response time required for critical issues. Key deliverables include the resolution of support tickets and the consistent maintenance of endpoint device health. Managed by the Information Technology agency in Florida, this opportunity falls under NAICS code 541519. Due to the nature of the work at police facilities, all personnel are required to undergo FDLE CJIS background fingerprinting. Interested parties must submit their responses by the deadline of December 9, 2026.

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ERP Managed Services & SupportThe ERP Managed Services and Support subcontract focuses on providing ongoing technical support, system maintenance, and updates for the ERP environment associated with The Harris Center for Mental Health and IDD modernization projects. The selected provider will be responsible for delivering Tier 2 and 3 technical support, executing software patching, and performing system optimization through the use of monitoring tools and help desk systems to ensure a stable production environment and the delivery of regular maintenance reports. This opportunity is categorized under NAICS code 541519 and is associated with the Harris Center for Mental Health in Texas. Interested parties should note that the response deadline is January 27, 2027, with the solicitation having been posted on November 11, 2026.

HARRIS CENTER FOR MENTAL HEALTH

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Software Training and Support ServicesThis subcontract for Software Training and Support Services involves providing comprehensive user training and ongoing technical assistance for an ERP platform utilized by prime contractors on Center School District 58 projects. The scope of work includes conducting training sessions for over 450 employees and creating accessible training materials specifically tailored for financial and administrative staff to ensure efficient system adoption. In addition to training, the selected provider will be responsible for continuous system maintenance and technical support to ensure platform stability. The final deliverables for this engagement consist of a fully trained workforce and a formal support and maintenance contract. The solicitation was posted on November 11, 2026, with a response deadline of December 2, 2026.

Center School District 58

POSTED

1 day ago

DEADLINE

in 20 days

AI Contract Overview

The Canada Energy Regulator is seeking one level 2 and three level 3 Help Desk Specialists under the TBIPS Supply Arrangement, Stream 4, to support its Service Desk operations in Calgary. These technical resources will be utilized on an as-needed basis to maintain service levels while existing staff manage additional tasks and projects. The scope of work includes providing coverage for staff absences, such as annual leave and hearing obligations, as well as supporting hardware lifecycle initiatives and other future projects. This solicitation, numbered 84084-25-0028/A, is managed by the Government of Canada to ensure continuous operational stability for the agency's technical support services.

General Info

Canada Energy Regulator seeks four Help Desk Specialists for technical support in Calgary.

Agency

Government of Canada → Canada Energy Regulator

NAICS

541519 - Other Computer Related Services

Place of Performance

*Calgary, CAN

Set-Aside

NONE

Documents

No documents available

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Timeline

PhaseClosed

PostedDec 17

Solicitation

Response DeadlineDec 17

Deadline has passed

Submission Closed

12/17/2025, 04:00:00 PM UTC

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Organization & Contact Information

AgencyGovernment of Canada → Canada Energy Regulator

Contacts1 person available

OfficeN/A

Organization / AgencyGovernment of Canada → Canada Energy Regulator

Office AddressN/A

Contacts

Erin OrtPoint of Contact

Full Description

The Canada Energy Regulator has a requirement for one (1) level 2 resource and three (3) level 3 resources under the TBIPS Supply Arrangement, Stream 4 – B.10 Help Desk Specialists, to complement existing staff resources on an as and when required basis. The intent of this process is to award a contract to provide additional technical resources to maintain the current level of service from the Service Desk while additional tasks and projects are being manned. This includes coverage during absences of the Service Desk Analysts due to hearing coverage, regular annual leaves, hardware lifecycle projects, and other future projects to be identified.

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