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This Solicitation opportunity from Oregon was posted on May 13, 2024. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

Public Safety and Juvenile Department Scheduling Management System/Software

Closed
2023.115-RFPState & Local

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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about 6 hours ago

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AI Contract Overview

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The Washington County Sheriff’s Office in Oregon is seeking proposals for a comprehensive scheduling management system to efficiently coordinate the work schedules of over 600 full-time employees across multiple divisions, including Patrol, Investigations, Jail, and Support Services. The system must accommodate complex scheduling requirements such as shift bids, leave and vacation priorities, shift minimums and maximums, and compliance with federal, state, and local policies, as well as union agreements. Given the 24/7 operational nature of law enforcement and correctional facilities, the solution needs to ensure optimal staffing at all times, supporting both dynamic shift schedules and static work arrangements. The contract, valued between $500,000 and $2 million, aims to provide a flexible, scalable platform capable of supporting the Sheriff's Office’s operational needs over the next five years. Additionally, the Washington County Juvenile Department, recognized nationally for its innovative juvenile justice practices, is also seeking a scheduling solution to manage up to 100 staff members supporting two 24/7 operations, including residential and electronic monitoring services. While currently non-unionized, the department’s scheduling system must account for complex rules such as shift bids, leave policies, and personnel regulations to ensure effective coverage and resource allocation. The department emphasizes data-informed decision-making, collaboration with community partners, and long-term staff development, making an adaptable and robust scheduling tool essential for maintaining their high standards of service and safety. The procurement process is managed under solicitation number 2023.115-RFP, with responses due by May 31, 2024, and further details available through the designated procurement portal.

General Info

Place of Performance

OR, USA

Set-Aside

NONE

Documents

6

No. 2023.115- RFP: Public Safety and Juvenile Department Scheduling Management System/Software

PDF, High priority: read this firstrfp
High

RFP Technical Environment Updated 20240429

PDF, High priority: read this firstrfp
High

Scheduling Software Requirements Matrix

XLSX, High priority: read this firstrequirements-matrix
High

Washington County Attachment C: Insurance Requirements Summary Form

PDF, High priority: read this first3 pages · specifications
High

Washington County SaaS Cloud Service Provider Questionnaire

PDF, High priority: read this firstquestionnaire
High

Washington County Personal/Professional Services Contract Template

PDF, Low priority8 pages · contract-document
Low

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Timeline

PhaseClosed
Posted

Solicitation

Response Deadline

Deadline has passed

Submission Closed

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Organization & Contact Information

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AgencyOregon → Sheriffs Office
Contacts1 person available
OfficeN/A
Organization / AgencyOregon → Sheriffs Office
Office AddressN/A
Contacts

Full Description

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The Washington County Sheriff’s Office (WCSO) serves the second most populated county in Oregon. It provides county-wide policing services with a workforce of 600 full-time staff. WCSO is the primary law enforcement service provider in unincorporated Washington County. WCSO also provides countywide services that benefit all residents such as emergency response teams, forensics and crime scene experts, detectives, alarm permits, civil process, concealed handgun licenses, and many others. WCSO also operates the only jail in the county. The WCSO is comprised of four primary organizational divisions; Patrol, Investigations, Jail, Professional Standards, and Services.The Washington County Sheriff’s Office is seeking proposals for scheduling software for use in management of daily schedules and rosters. Law Enforcement, Corrections employees and Sheriff's Office support staff work 24/7. Schedules are critical to ensuring the right personnel are on shift at the right time. Schedulers must follow complex scheduling rules to account for shift bids, leave/vacation priorities, shift minimums, and many other factors that are taken into account in building optimized schedules. Washington County Sheriff's Office is responsible for scheduling more than 600 full time employees across multiple Divisions and physical locations. Approximately 75% are on shift schedules, the remainder are static schedules with a standard 8 hour work days.  The Sheriff's Office must schedule employees in such a way that operational needs are met, and that all state and federal laws, County and Sheriff's Office policies, and Union contract agreements are adhered to.The Washington County Juvenile Department serves the second most populated county in Oregon and are recognized as national leaders in Juvenile Justice.  They routinely consult and make use of evidence-based practices in their programs and policy development.  Their commitment to data-informed decision-making has led to making smart investments of taxpayer dollars in supervision, sanctions and services for the county’s highest risk and highest need offenders.  They make long-term investments in their employee’s through the provision of education and training.  They believe that in order to enhance public safety, they must work collaboratively with the judiciary, law enforcement, schools, treatment agencies and the community.  The Juvenile Department operates two 24-7 operations, Harkins House, the residential shelter, and Custody Services/Electronic Monitoring.  There are currently 26 regular full-time and 32 variable hour staff who support those functions. We want a scheduling solution over the next 5 years that would have capacity for up to 100 staff. Schedules are critical to ensuring that the right personnel are on shift at the right time.  Schedulers must follow complex scheduling rules to account for shift bids, leave/vacation priorities, shift minimums/maximums, county personnel rules and many other factors that should be taken in account to build optimized schedules.  Currently, the Juvenile Department is a non-unionized operation, however, that could change at any time.

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