Q301--Reference Lab Services - Detroit

The Department of Veterans Affairs is awarding a five-year Indefinite Delivery Indefinite Quantity (IDIQ) Firm Fixed Price contract for reference laboratory services at the John D. Dingell VA Medical Center in Detroit, Michigan, under solicitation number 36C25026Q0126. The contract has a minimum guarantee of $2,000 and a maximum total value of $5,000,000, with performance extending through July 31, 2031. The scope encompasses comprehensive clinical laboratory services including specimen collection, transportation, preparation, testing, reporting, and billing under strict regulatory and quality standards. Contractors must provide courier and flight services, secure web-based reporting systems, and comply with all applicable federal, state, and industry regulations including CLIA, CAP, OSHA, and state licensure. Specimen handling requires adherence to hazardous materials transport regulations under 42 CFR Part 72, 49 CFR Parts 171 and 173, and IATA Dangerous Goods Regulations, with packaging and labeling requirements that ensure integrity and traceability through government-assigned specimen identification numbers and bar-coded systems. The contract mandates a Quality Assurance Surveillance Plan that enforces performance metrics such as 90% on-time test turnaround, less than 0.02% modified results, less than three lost specimens, 95% technical quality compliance, and 90% billing accuracy, monitored through monthly and quarterly reviews by the Contracting Officer’s Representative. Contractors must comply with the Service Contract Act Wage Determination for Wayne County, Michigan, ensuring all employees receive prevailing wages and fringe benefits as specified, and must submit a compliance statement affirming adherence. Security requirements are stringent: all personnel accessing VA systems must complete VA security awareness training, sign the Information Security Rules of Behavior, and undergo background investigations equivalent to those for VA employees. Contractors must maintain an Information System Security Plan compliant with FISMA 2014 and NIST guidelines, prevent co-mingling of VA data with non-VA information, and immediately report any security or privacy incidents—including breaches of protected health information—within one hour. Subcontracting requires prior written approval, and all work must be performed within the United States unless a detailed IT Security Plan is approved. The Government retains inspection and acceptance authority and will evaluate offers based on price, technical capability, and past performance, with SDVOSB and VOSB status considered but not mandatory for award.