Q999--PsychPros, Inc 621I Contract Effective Date 36F79726D0154

The contract is a Federal Supply Schedule award issued by the Department of Veterans Affairs through its National Acquisition Center under the VA FSS program, identified by solicitation number 621 and contract number 36F79726D0103, with an effective start date of April 1, 2026, and an award date of April 30, 2026. It is a multiple-year contract covering services related to ERP software implementation, customization, data conversion, training, and ongoing support, with a performance period extending through March 31, 2031. The place of performance is located in Hines, Illinois, 60141, and the contract falls under NAICS code 561320 for administrative management and general management consulting services. The primary point of contact for contract administration is the VA FSS Help Desk, reachable via email and phone. Although the contract does not specify exact pricing, it includes structured templates for line-item costs covering software modules, implementation, and hardware, though all monetary values remain unpopulated, leaving the estimated contract value undefined. The Statement of Work requires the vendor to deliver fully functional, defect-free software systems conforming to documented specifications, with acceptance conditioned on successful testing and validation within the customer’s live operational environment. A 60-day post-Go Live period is designated for defect resolution. The vendor must submit detailed resumes for all assigned personnel, obtain prior approval for subcontractors, and ensure key staff are dedicated full-time. Security protocols for remote access, insurance with a waiver of subrogation and an A.M. Best rating of A:VII or higher, and mandatory certificates of insurance are required prior to work commencement. The vendor must also provide comprehensive ongoing support documentation including SLAs, training programs, and knowledge base access, and must maintain software updates and patches without compromising system integrity. Proposals were required to be submitted electronically by April 19, 2021, with strict adherence to mandated forms, templates, and section numbering, though the contract itself indicates no formal evaluation factor weighting or award basis was specified. There is no indication of set-aside status, nor are specific FAR clauses, attachments, packaging requirements, or federal invoicing systems like WAWF referenced. Additional contractual terms include a non-assignment clause, cost waivers during the first year, and a requirement to complete exception forms for any deviations from standard terms.