QR Code & Wayfinding System Integration
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The contract entails the design and implementation of a QR code-based wayfinding system to enhance navigation at key locations within the Port of Seattle’s airport facilities. This includes developing a strategic placement plan for QR codes to ensure maximum accessibility and visibility for travelers, seamless integration with existing digital mapping platforms, and the creation of an intuitive user interface that supports real-time directional guidance. The solution must accommodate diverse user needs, including non-technical travelers and those with accessibility requirements, while ensuring reliability across varying environmental conditions such as lighting and weather. The project also requires comprehensive user experience testing to validate system effectiveness, gather feedback, and refine the interface prior to full-scale deployment. All deliverables must align with operational standards and customer service objectives set by the Port of Seattle, with an emphasis on reducing passenger confusion, minimizing dwell times, and improving overall travel experience. The work is classified under NAICS code 541420, indicating it involves specialized architectural and engineering services related to design and technical implementation, and is structured as a subcontract under the agency’s Customer Service division.
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