Quality Assurance and Performance Monitoring

The contract titled Quality Assurance and Performance Monitoring seeks a subcontractor to provide comprehensive QA testing, performance monitoring, and monthly reporting services for Recreation.gov, a federal platform managed by the USDA Forest Service. The work will support ongoing audits and third-party evaluations by ensuring system reliability, functionality, and compliance with federal standards. The subcontractor will be responsible for identifying performance bottlenecks, validating system updates, and delivering structured reports that document findings and recommendations on a recurring monthly basis. The opportunity is posted under NAICS code 541330, indicating professional, scientific, and technical services related to computer systems design, and is open for proposals with a hard deadline of May 21, 2026. While the agency has not specified a set-aside type or detailed point of contact, the place of performance and office address fields remain unspecified, suggesting work may be performed remotely or with flexibility in location. The contract emphasizes continuous accountability and metrics-driven performance, aligning with broader federal objectives for public-facing digital services.