R--BASED ENGINEERING PATIENT SAFETY REVIEWS -
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This sources sought notice is issued for market research purposes under the Federal Acquisition Regulation and serves as a Request for Information (RFI), not a solicitation or contract commitment. It seeks qualified firms with expertise in human factors and cognitive engineering to conduct patient safety reviews focused on healthcare information technology products and systems, specifically for the Veterans Health Administration's Electronic Health Record. The contractor will be responsible for identifying human factors engineering principles related to patient safety risks associated with software and hardware used in healthcare settings, assessing user tasks, and recommending interface design improvements based on best practices. The work includes identifying components requiring risk management planning and suggesting remediation strategies, with final decisions on policy changes made by the Director of Informatics Patient Safety. Respondents are asked to provide detailed information, including company size and status, capability statements, customer references, contract types and lengths, performance incentives, and qualifications of personnel. The request seeks information about whether services can be performed on-site or remotely, along with common performance assessment methods. Responses are limited to 10 pages and should be submitted by the specified deadline to the designated email address, noting that this RFI does not guarantee a solicitation or contract award. The government reserves all rights regarding acquisition approaches and will require a separate response for any resulting solicitation.
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