R422- HSI Participant Recruitment

The Department of Veterans Affairs, through its Strategic Acquisition Center in Fredericksburg, has released a solicitation for a contract focused on participant recruitment for studies evaluating VA services and products. The objective is to engage a contractor who can source, screen, and recruit study participants, including VA employees, veterans, caregivers, delegates, and survivors, and ensure these participants match government-defined criteria. The recruited individuals will provide feedback on current and new VA offerings, aiding in service improvement and product development. The contractor will handle all aspects of recruitment logistics, such as screening, scheduling, providing technical assistance, note-taking, validation, and coordinating reimbursement to participants, though the studies themselves are facilitated by the government or its partners. The contract is structured with a five-year period of performance beginning from the award date and includes four one-year, performance-based option years. It has been set aside for Service-Disabled Veteran-Owned Small Businesses under NAICS code 541611, indicating a focus on management and consulting services. Amendments to the solicitation were issued on July 10 and July 14, 2025, with a corrected and revised solicitation published on July 9, 2025. The response deadline for proposals is July 17, 2025. The points of contact for the solicitation are Jessica George and Tawana Young. The contract does not allow access to participants’ personal information by the government, placing responsibility on the contractor to legally source appropriate participants. This requirement ensures compliance with privacy regulations while supporting the VA’s mission to enhance program effectiveness with direct stakeholder input.