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Rebate Processing and Data Management Services

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State & Local

Contract Overview

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The Rebate Processing and Data Management Services subcontract, managed by the Office of Sustainability and Environment, focuses on the supply and management of rebate administration systems for prime contractors involved in City of Seattle Clean Heat Rebate projects. The scope of work includes the implementation of secure portals for installer documentation, the verification of rebate eligibility, and the maintenance of participant records. To ensure operational integrity, the contractor must utilize encrypted data transmission tools and strictly adhere to the City of Seattle privacy and data security policies. The primary deliverables for this engagement are verified rebate applications and the maintenance of secure participant databases. The response deadline for this opportunity is November 14, 2026.

General Info

Seattle rebate administration services for Clean Heat projects, due November 14, 2026.

Documents

This scope was carved out of 2025-067.

The full solicitation package (3 documents), including the RFP, is on the prime solicitation, not on this scope.

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Clean Heat Rebate Administration

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Organization & Contact Information

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AgencyWashington → Office of Sustainability and Environment
ContactsNo contacts available
OfficeN/A
Office AddressN/A
ContactsNo contact information available

Full Description

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Supplies and manages rebate administration systems for prime contractors on City of Seattle Clean Heat Rebate projects. Implements secure portals for installer documentation, verifies rebate eligibility, and maintains participant records using encrypted data transmission tools. Complies with City of Seattle privacy and data security policies. Delivers verified rebate applications and secure participant databases.

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NAICS: 541611
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Clean Heat Rebate Administration
Solicitation # 2025-067
The City of Seattle, through the Office of Sustainability and Environment, is soliciting proposals for the Clean Heat Rebate Administration program under solicitation number 2025-067. The primary objective is to eliminate carbon pollution by transitioning homes from fossil-fuel-based appliances to energy-efficient electric alternatives, such as heat pumps, heat pump water heaters, and electric cooking equipment. The selected consultant will be responsible for administering passthrough rebates to installers, managing a diverse and inclusive contractor network with a priority on Women and Minority Owned HVAC and Union contractors, and implementing comprehensive marketing and outreach strategies to drive resident participation. The program aims to convert approximately 300 to 350 oil-heated homes and 200 natural gas-heated homes annually, with oil heat pump rebates continuing through December 2030. The contract is a multi-year engagement requiring a firm fixed price proposal. Award selection is based on the highest rank derived from written proposals and potential interviews, with a strong emphasis on the consultant's ability to meet mandatory minimum qualifications and provide a detailed inclusion plan. Key administrative requirements include registration in the City's OpenGov Procurement Portal, adherence to the City's Paid Sick and Safe Time ordinance, and compliance with ADA and Washington Law Against Discrimination standards. The City maintains strict oversight through the right to audit all pertinent books and records for up to six years after final payment. Proposals must be submitted electronically, including a pricing proposal, a consultant questionnaire, and a detailed response covering rebate distribution and installer management.
Administrative Management and General Management Consulting Services

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