REBID RFP 2027-04 DUKANE CAREHAWK INTERCOM SYSTEMS (3 locations)

Henderson County Public Schools is soliciting bids for the replacement of existing Dukane Starcall Intercom Systems with Dukane Carehawk Intercom Systems at three elementary school locations: Hillandale, Cleer Creek, and Mills River. The project requires the awarded vendor to be a full line Dukane Carehawk dealer capable of providing all necessary equipment, labor for installation and training, and ongoing technical service. To ensure school safety and minimize disruption, all installation work must be performed outside of regular school hours when students are not present. The vendor is also required to respond to intercom and white phone repair requests within 24 hours of contact. The contract will be awarded to the lowest responsible and responsive bidder based on factors including product quality, vendor reputation, conformity to specifications, and past performance with the school system. Proposals must be submitted in a sealed envelope by 2:00 PM EST on December 2, 2026, and must include a signed bid proposal form, E-Verify compliance statement, and Iran Divestment Act statement. The agreement is governed by North Carolina law and requires the contractor to maintain commercial insurance and perform background checks for all personnel. Payment will be issued within 30 days of satisfactory completion and approval by the Director of Facilities, with invoices requiring a detailed breakdown of materials, labor, and taxes.