Records Management Service

Issued by the Department of Homeland Security's Mission Support Washington office for Immigration and Customs Enforcement, solicitation HSCEMS-10-R-00002 provides for comprehensive Records Management support services. The contract is 100 percent set aside for Service-Disabled Veteran-Owned Small Businesses and is structured with a base year and four option periods extending through 2015. The scope of work focuses on the entire records life cycle, including creation, use, and disposition, while ensuring strict compliance with DHS, NARA, and OMB regulatory requirements. Key responsibilities include program management support, updating the records management strategic plan, managing A-files and C-files, and coordinating with the National Archives and Records Administration. The contract mandates that key personnel be located on-site at DHS/ICE and prohibits remote work from the contractor's place of business. Performance is monitored through a Quality Assurance Surveillance Plan that utilizes a Performance Requirements Summary to determine financial implications, such as withholdings or deductions, based on service quality. Compensation is governed by Service Contract Act wage determinations for the District of Columbia, Maryland, and Virginia, with a pricing structure consisting of fixed-price services and cost-reimbursable travel expenses.