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This Government Contract opportunity was posted on September 6, 2011. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

Recovery - MQ support for the NLR

Awarded
110608Federal

Contract Overview

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This Firm Fixed Price contract, titled Recovery - MQ support for the NLR, provides 24/7 support for the implementation of the HITECH Act. This opportunity is restricted to contractors under the CMS DM IDIQ MQ Task order. The scope of work includes providing scripting and programming for alert notifications where standard CMS monitoring is insufficient, as well as managing shift work and scheduled coverage to meet rapid development needs. Contractor personnel are required to be on call around the clock to handle object creation, environmental troubleshooting, software upgrades, patches, and environmental clean-up. Support requests are initiated via a phone interface and require a response within one hour, with the contractor remaining engaged until the development issue is fully resolved.

General Info

Agency

N/A

Contract Value

$0

NAICS

541513 - Computer Facilities Management Services

Place of Performance

N/A, USA

Set-Aside

NONE

Award Issued Date

Documents

0

No documents available

Documents will appear here when they are available.

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Timeline

PhaseAwarded
Posted

Presolicitation

Awarded

Contract was awarded

Submission Closed

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Organization & Contact Information

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AgencyN/A
Contacts2 people available
OfficeN/A
Organization / Agency
N/A
Office AddressN/A
Contacts
Corey R. LloydContract Specialist
Lyandra EmmanuelContract Officer

Full Description

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****This posting is for informational purposes only**** This opportunity is available only to contractors under the CMS DM IDIQ MQ Task order, which is being competitively awarded in 2011. CMS intends to award a Firm Fixed Price (FFP) contract to the MQ Task Order adding 24/7 support of HITECH Act implementation. The 24/7 support will require additional contractor effort. The support must have the following specifications: 1. Provide scripting and programming for alert notification of problems, where CMS alert monitoring does not cover Support of Rapid Development needs 2. Contractor personnel shall manage shift work and scheduled coverage for the needs of rapid development. Contractor personnel SHALL be on call 24/7 to provide support for, but not limited to; object creation, environmental clean-up, environmental troubleshooting, software upgrades, fixed and patches. 3. Initiation of rapid development support will be by a supported phone interface, and must be responded to within a one hour period. From initiation, the issue will be worked until completion of the development issue.

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