Registration Services Booking and Management System

Herefordshire Council is seeking a Registration Services Booking and Management System to manage the end-to-end administration of registration appointments, ceremonies, customer self-service, payments, and reporting. The procurement includes both the software package and information systems as well as software implementation services. The contract is valued at an estimated 240,000 pounds including VAT. Award decisions will be based on a weighted evaluation of 70 percent for quality and 30 percent for price. The initial period of performance is five years, starting December 23, 2026, and ending December 22, 2031, with the possibility of two optional one-year extensions that could extend the term to December 22, 2033. These extensions are contingent upon satisfactory contractor performance and budget approvals. The service must comply with evolving legislation, statutory guidance, and national standards. Interested parties must submit their responses in English via the Supplying the Southwest Portal by the deadline of November 13, 2026, at 5:00pm.