REMISOL Advance Software Services

The Texas Health and Human Services Commission is soliciting competitive bids under solicitation number HHS0016453 to establish contracts for REMISOL Advance software services, including maintenance, support, updates, and data hosting. The procurement emphasizes a best value approach, considering conformance to requirements, performance delivery, price, past performance, and the bidder’s ability to perform, with awards potentially made to multiple vendors. The initial contract period begins September 1, 2025, and lasts for one year, with up to four renewal options extending through 2030, contingent on funding and performance. Bidders must submit their responses electronically via email or the HHSC Online Bid Room by August 27, 2025, including mandatory exhibits such as a pricing sheet, bidder references, and solicitation affirmations, all of which are critical for evaluation and compliance. The contract incorporates state-specific terms, conditions, and affirmations, including compliance with Texas laws, federal assurances, and anti-discrimination statutes, along with requirements for background checks, confidentiality, and personnel qualifications. It mandates maintaining specified insurance coverage, adhering to security protocols, and providing qualified personnel with experience in similar services. Performance is monitored at designated HHSC facilities, with the government responsible for inspection, acceptance, and ensuring service quality. Payment procedures require detailed monthly invoices referencing the contract and scope of work, with the agency responsible for timely payment following verification of satisfactory performance. The solicitation emphasizes strict adherence to submission instructions, confidentiality markings, and timely delivery, with no explicit physical packaging or MIL-STD marking requirements, focusing instead on electronic documentation and proper labeling for bid responses.