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Remote Technical Support & Monitoring Services

Active

Federal

Response Deadline12/31/2026, 04:00:00 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

AI Contract Overview

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This contract entails providing remote technical support and system monitoring services for the NovaSeq 6000 system during designated business hours. The scope includes troubleshooting, performing software updates, and conducting diagnostics using secure original equipment manufacturer (OEM) tools to ensure optimal system performance. The services are aimed at maintaining the operational readiness and reliability of the equipment through proactive management and timely issue resolution. Issued by the Naval Medical Research Center under the Department of Defense, this subcontract opportunity falls under the NAICS code 541512, which pertains to computer systems design services. The place of performance is located in Silver Spring, with the deadline for responses set for December 31, 2026. This contract represents an important technical support role critical to sustaining advanced research capabilities within a government medical research environment.

General Info

Remote technical support and monitoring for NovaSeq 6000, ensuring system performance for Naval Medical Research Center.

Agency

Department Of Defense → Naval Medical Research CenterView Agency

NAICS

541512 - Computer Systems Design ServicesView NAICS

Place of Performance

Silver Spring, MD, 20910, USA

Set-Aside

NONE

Documents

(0)

No documents available

AI Contract Breakdown

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No contract breakdown available.

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Timeline

PostedDec 22

subcontract

Response DeadlineDec 31

Submission deadline

Response Deadline

12/31/2026, 04:00:00 PM UTCin 5 months

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Organization & Contact Information

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AgencyDepartment Of Defense → Naval Medical Research Center

ContactsNo contacts available

OfficeN/A

Organization / Agency

Department Of Defense → Naval Medical Research Center

View Agency Profile

Office AddressN/A

ContactsNo contact information available

Full Description

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Provide remote technical support and system monitoring for the NovaSeq 6000 during business hours, including troubleshooting, software updates, and diagnostics using secure OEM tools.

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