Comprehensive full-service maintenance/repair plan for Illumina Nova/Seq 6000
Contract Overview
Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.
AI Contract Overview
The Naval Medical Research Command is awarding a sole source, firm fixed price contract to Illumina Inc. for a comprehensive full-service maintenance and repair plan for the Illumina NovaSeq 6000 sequencing instrument (S/N A01716 / ECN 108501). The period of performance runs from January 12, 2026, to January 11, 2027, divided into four quarterly support periods. As the Original Equipment Manufacturer, Illumina is designated as the only source capable of providing authorized service technicians to maintain the equipment according to OEM specifications. The NovaSeq 6000 Silver Support Plan includes full coverage for OEM parts, labor, and travel, as well as one on-site preventative maintenance visit and remote technical support available Monday through Friday from 0600 to 1800. Key requirements include an on-site response within two business days of a hardware performance issue, no-cost replacement of proprietary reagents lost during hardware failure, and the provision of software updates and field modifications at no additional cost. The contract also mandates strict adherence to operations security (OPSEC) guidelines to protect sensitive unclassified information and requires the use of the Wide Area Work Flow (WAWF) system for all invoicing and payment requests. Performance will take place at the Naval Medical Research Center in Silver Spring, Maryland, and Fort Detrick, Maryland.
General Info
Agency
Contract Value
$145,552NAICS
Place of Performance
Silver Spring, MD, 20910, USASet-Aside
Awardee
Award Issued Date
Timeline
Response Deadline
Organization & Contact Information
Full Description
The United States Department of the Naval Medical Research Command (NMRC) intends to award a sole source contract to, Illumina Inc., San Diego, CA. 92122. This notice is not a request for competitive proposals however If interested Government shall consider all responses.
Comprehensive full-service maintenance/repair plan for Illumina NovaSeq 6000, S/N A01716 1. CAT#:20019988 NovaSeq 6000 Silver Support Plan (for S/N A01716 / ECN 108501),QTY-1/EA. 2. CAT#: 20019988NovaSeq 6000 Silver Support Plan (for S/N A01716 / ECN 108501),QTY-1/EA. 3. CAT#: 20019988 NovaSeq6000 Silver Support Plan (for S/N A01716 / ECN 108501),QTY-1/EA. 4. CAT#: 20019988 NovaSeq 6000 SilverSupport Plan (for S/N A01716 / ECN 108501), QTY-1/EA.
One year support plan must include at a minimum:
• Full coverage for OEM parts and labor/travel for OEM certified and authorized service technicians.
• No-cost replacement of proprietary reagents lost upon hardware failure.
• One on-site preventative maintenance (PM) visit done IAW OEM standards/requirements by OEM certified and authorized service technician(s).
• Remote technical support from OEM certified and authorized service technician(s). This support must be available for a minimum of 0600 – 1800, Monday – Friday.
• On-site response by OEM certified and authorized service technician(s) within two business days of an issue with the hardware’s performance.
• Control software and hardware updates IAW OEM standards/requirements.
• On-site applications support and remote monitoring.
• Discounts on advanced training for laboratory/operator personnel.
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