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Comprehensive full-service maintenance/repair plan for Illumina Nova/Seq 6000

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N3239826Q4072Federal

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

AI Contract Overview

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The Department of the Naval Medical Research Command plans to award a sole source contract to Illumina Inc. for a comprehensive full-service maintenance and repair plan for the Illumina NovaSeq 6000 system, specifically unit S/N A01716. This one-year contract includes four identical Silver Support Plans tailored to this specific equipment, ensuring coverage that meets stringent manufacturer standards. Key services encompass full OEM parts replacement, labor, and travel by certified technicians, no-cost replacement of proprietary reagents lost due to hardware failure, and at least one on-site preventative maintenance visit annually that aligns with OEM requirements. Additional provisions include remote technical support available Monday through Friday from 6:00 a.m. to 6:00 p.m., on-site technician response within two business days for any hardware performance issues, and control software and hardware updates as specified by the OEM. The contract also features on-site applications support, remote monitoring, and discounted advanced training for laboratory operators. The solicitation, identified by number N3239826Q4072, is managed by the Naval Medical Research Center, based in Silver Spring, Maryland, with submission deadline set at the end of 2026. The primary contacts for this procurement are Deborah Sharpe and Stephanie Gray.

General Info

One-year sole source contract to Illumina for full maintenance, repairs, and support of NovaSeq 6000.

Agency

Department Of Defense → Naval Medical Research CenterView Agency

NAICS

811210 - Electronic and Precision Equipment Repair and MaintenanceView NAICS

Place of Performance

Silver Spring, MD, 20910, USA

Set-Aside

NONE

Documents

(2)

Justification and Approval for Illumina NovaSeq 6000 Service Agreement

PDF•4 pages•justification-and-authorization

Solicitation N3239826Q4072 Maintenance/Repair Plan for Illumina NovaSeq 6000

PDF•28 pages•rfq

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Timeline

PhaseSolicitation
Posted

Solicitation

Response Deadline

Submission deadline

Response Deadline

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Organization & Contact Information

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AgencyDepartment Of Defense → Naval Medical Research Center
Contacts2 people available
OfficeSILVER SPRING, MD, 20910-7500, USA
Organization / Agency
Department Of Defense → Naval Medical Research Center
View Agency Profile
Office AddressSILVER SPRING, MD, 20910-7500, USA
Contacts
DEBORAH SHARPE
contact@example.gov
+1 (555) 000-0000
Stephanie Gray
contact@example.gov
+1 (555) 000-0000

Full Description

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The United States Department of the Naval Medical Research Command (NMRC) intends to award a sole source contract to, Illumina Inc., San Diego, CA. 92122. This notice is not a request for competitive proposals however If interested Government shall consider all responses.  

 


Comprehensive full-service maintenance/repair plan for Illumina NovaSeq 6000, S/N A01716 1. CAT#:20019988 NovaSeq 6000 Silver Support Plan (for S/N A01716 / ECN 108501),QTY-1/EA. 2. CAT#: 20019988NovaSeq 6000 Silver Support Plan (for S/N A01716 / ECN 108501),QTY-1/EA. 3. CAT#: 20019988 NovaSeq6000 Silver Support Plan (for S/N A01716 / ECN 108501),QTY-1/EA. 4. CAT#: 20019988 NovaSeq 6000 SilverSupport Plan (for S/N A01716 / ECN 108501), QTY-1/EA.


One year support plan must include at a minimum:
• Full coverage for OEM parts and labor/travel for OEM certified and authorized service technicians.
• No-cost replacement of proprietary reagents lost upon hardware failure.
• One on-site preventative maintenance (PM) visit done IAW OEM standards/requirements by OEM certified and authorized service technician(s).
• Remote technical support from OEM certified and authorized service technician(s). This support must be available for a minimum of 0600 – 1800, Monday – Friday.
• On-site response by OEM certified and authorized service technician(s) within two business days of an issue with the hardware’s performance.
• Control software and hardware updates IAW OEM standards/requirements.
• On-site applications support and remote monitoring.
• Discounts on advanced training for laboratory/operator personnel.

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