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NovaSeq 6000 Certified Service Provider

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Federal

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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This subcontract opportunity with the Naval Medical Research Center involves providing specialized technical support for the Illumina NovaSeq 6000 High-throughput Sequencing instrument. The selected provider will be responsible for executing preventative maintenance schedules, repairing hardware malfunctions, and installing control software updates in strict accordance with original equipment manufacturer standards. To ensure the integrity of the equipment, the contract requires the use of OEM-certified authorized service technicians who will deliver a fully operational instrument and detailed service reports. The project is located in Silver Spring, Maryland, under NAICS code 811219. Interested parties must submit their responses by December 31, 2026. This effort supports prime contractors working on Naval Medical Research Command projects to maintain critical sequencing capabilities through professional hardware and software lifecycle management.

General Info

Technical support and maintenance for Illumina NovaSeq 6000 at Naval Medical Research Center.

NAICS

811219 - Other Electronic and Precision Equipment Repair and Maintenance

Place of Performance

Silver Spring, MD, 20910, USA

Set-Aside

NONE

Documents

This scope was carved out of N3239826Q4072.

The full solicitation package (2 documents), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

Comprehensive full-service maintenance/repair plan for Illumina Nova/Seq 6000

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Timeline

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Organization & Contact Information

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AgencyDepartment Of Defense → Naval Medical Research Center
ContactsNo contacts available
OfficeN/A
Office AddressN/A
ContactsNo contact information available

Full Description

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Performs preventative maintenance, hardware repairs, and periodic updates for the Illumina NovaSeq 6000 High-throughput Sequencing (HTS) instrument for prime contractors on Naval Medical Research Command (NMRC) projects. Executes maintenance schedules, repairs hardware malfunctions, and installs control software updates per OEM standards. Requires OEM-certified authorized service technicians. Delivers a fully operational instrument and service reports.

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NAICS: 811210
Federal
Comprehensive full-service maintenance/repair plan for Illumina Nova/Seq 6000
Solicitation # N3239826Q4072
The Naval Medical Research Command is awarding a sole source, firm fixed price contract to Illumina Inc. for a comprehensive full-service maintenance and repair plan for the Illumina NovaSeq 6000 sequencing instrument (S/N A01716 / ECN 108501). The period of performance runs from January 12, 2026, to January 11, 2027, divided into four quarterly support segments. As the original equipment manufacturer, Illumina is designated as the only authorized source capable of providing the required certified technicians and proprietary support. The NovaSeq 6000 Silver Support Plan includes full coverage for OEM parts, labor, and travel, as well as the no-cost replacement of proprietary reagents lost during hardware failure. Key deliverables include one on-site preventative maintenance visit, remote technical support available Monday through Friday from 0600 to 1800, and an on-site response time within two business days of a hardware performance issue. The agreement also covers OEM field modifications, safety inspections, and software updates at no additional cost to the government. Performance will take place at the NMRC-Frederick facility at Fort Detrick, Maryland, with administrative oversight based in Silver Spring, Maryland. The contractor must adhere to strict operational security and information protection guidelines regarding sensitive unclassified information and personally identifiable information. Invoicing and payment requests are to be processed through the Wide Area Work Flow system.
Electronic and Precision Equipment Repair and Maintenance

POSTED

10 months ago

DEADLINE

in 2 months
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