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Remote Technical Support and Troubleshooting

Active

Federal

Response Deadline08/06/2026, 06:00:00 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

AI Contract Overview

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This contract requires the provision of remote technical support and troubleshooting for optical fabrication equipment, with a strict requirement to maintain a 95% response rate within 24 hours of receiving support requests. Service reports must be submitted no later than two business days after each engagement to ensure timely documentation and resolution tracking. The work is classified as a subcontract under NAICS code 541512, indicating it falls within the computer systems design and related services category. Performance will be centered in Columbia, South Carolina, with a zip code of 29207, and the contract is managed by the Department of Defense through the W40M MRC0 West office. The solicitation was posted on July 27, 2026, and responses are due by August 6, 2026, at 6:00 PM Eastern Time.

General Info

Remote technical support for optical equipment with 95% 24-hour response rate, Columbia SC, DoD contract.

Agency

Department Of Defense → W40M MRC0 WestView Agency

NAICS

541512 - Computer Systems Design ServicesView NAICS

Place of Performance

Columbia, SC, 29207, USA

Set-Aside

NONE

Documents

(0)

No documents available

AI Contract Breakdown

Uniform Contract Format

No contract breakdown available.

Cannot generate Contract Breakdown because no documents were found from this contract's source.

Timeline

PostedJul 27

subcontract

Response DeadlineAug 6

Submission deadline

Response Deadline

08/06/2026, 06:00:00 PM UTCin 8 days

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Organization & Contact Information

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AgencyDepartment Of Defense → W40M MRC0 West

ContactsNo contacts available

OfficeN/A

Organization / Agency

Department Of Defense → W40M MRC0 West

View Agency Profile

Office AddressN/A

ContactsNo contact information available

Full Description

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Deliver remote technical support for optical fabrication equipment with 95% response rate within 24 hours and submit service reports within two business days.

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